4 December, 2018 at 8:01 pm #40448
Sorry for my English 😉
When opening the PopUp of an order in the Order History set the order status to ACKNOWLEDGED automatically.
Is it possible to leave it at NEW?4 December, 2018 at 8:17 pm #40455
No, sorry (not at the moment anyway)
that’s by design as – clearly – once you have clicked on it and seen it , it’s been viewed (in this case named as “Acknowledged” )
however, you can set it simply back to “new” again, in the same popup screen (or after closing that popup box)4 December, 2018 at 8:22 pm #40456
PS: generally speaking, it’s only a word anyway, and there are css classes associated that would let you use the same background color as a “new” order (for example)
furthermore, you could also simply change “Acknowledged” to “New” (or whatever else you want it to be – maybe “New- Viewed” or something so at least there’s some distinction between the 2) in wppizza->localization “Admin Order History – Order Statuses”5 December, 2018 at 6:39 am #40466
Yes, I had seen this feature.
But when the PopUp opens automatically, the Acknowledged email is sent to the customer. This is a problem. Can you prevent the email from being sent?5 December, 2018 at 11:39 am #40470
then YOU have set up something that sends those emails.
the plugin does not do that natively5 December, 2018 at 12:27 pm #40474
Yes, I apologize, I have seen and corrected now.
Following your directions now works as the restaurant owner asked me.
Thank you for your time.
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