PopUp on Order History

WPPizza – A WordPress Plugin Support General Support PopUp on Order History

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  • #40448

    marcomeloni
    Participant

    Sorry for my English 😉
    When opening the PopUp of an order in the Order History set the order status to ACKNOWLEDGED automatically.
    Is it possible to leave it at NEW?

    #40455

    Olly
    Admin & Mod

    No, sorry (not at the moment anyway)
    that’s by design as – clearly – once you have clicked on it and seen it , it’s been viewed (in this case named as “Acknowledged” )

    however, you can set it simply back to “new” again, in the same popup screen (or after closing that popup box)

    #40456

    Olly
    Admin & Mod

    PS: generally speaking, it’s only a word anyway, and there are css classes associated that would let you use the same background color as a “new” order (for example)

    furthermore, you could also simply change “Acknowledged” to “New” (or whatever else you want it to be – maybe “New- Viewed” or something so at least there’s some distinction between the 2) in wppizza->localization “Admin Order History – Order Statuses”

    #40466

    marcomeloni
    Participant

    Yes, I had seen this feature.
    But when the PopUp opens automatically, the Acknowledged email is sent to the customer. This is a problem. Can you prevent the email from being sent?

    #40470

    Olly
    Admin & Mod

    then YOU have set up something that sends those emails.
    the plugin does not do that natively

    #40474

    marcomeloni
    Participant

    Yes, I apologize, I have seen and corrected now.
    Following your directions now works as the restaurant owner asked me.

    Thank you for your time.

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