Text before articels and order time missing

WPPizza – A Restaurant Plugin for WordPress Support Add-Ons Extensions Preorder Support Text before articels and order time missing

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  • #17607
    deluxpizza
    Participant

      Hi Olly
      The text above the menu items when the shop is closed does not appear (it does in the shopping cart)
      Also the setting for the time when an order should be delivered is missing
      (was working but I can’t say after which upgrade it stopped since only now a client made me aware)
      I sent an email with login data
      Thank you and best regards,
      Willi

      #17608
      deluxpizza
      Participant
        This reply has been marked as private.
        #17609
        Olly
        Admin & Mod

          ok.
          i’ll check in out in more detail tomorrow.(kind of late here)

          #17610
          Olly
          Admin & Mod

            just having had a quick look.
            your theme loads an additional (and old) version of jquery alongside the version that comes with WP.

            that’s never a good idea in any case, and I suspect your problem lies there

            (doing that will most likely also cause many other issues now or in the future)

            #17612
            deluxpizza
            Participant

              Hi Olly
              Thank you for the quick reply.
              I assume the older jquery is a leftover from or loaded by another plugin. How do I remove it or prevent it from loading?
              Best regards,
              Willi

              #17613
              Olly
              Admin & Mod

                >I assume the older jquery is a leftover from or loaded by another plugin.
                looks to me more like it’s your theme, but i cannot tell .

                >How do I remove it or prevent it from loading?
                remove the plugin that loads it or get it fixed by the plugin developer and if it’s the theme remove it / fix it there

                #17634
                deluxpizza
                Participant

                  I just got a answer from the theme developer (below). I wonder if this makes any sense to you. I writing now Themler support.

                  “TrePesciolino theme is a Themler theme. It includes jQuery version same as any Themler theme for WordPress, e.g. like default Themler theme.

                  As I understand, Themler themes for WordPress include 2 jQuery files: one from WP, second from the Theme. They both can work together in the same page, because they use jQuery.noConflict() method:
                  https://api.jquery.com/jquery.noconflict/

                  So Themler theme uses jQuery from theme, while all other scripts, e.g. from plugins, use jQuery from WP.

                  If you have any other questions about jQuery version in the theme, please contact Themler support. They should have more information.”

                  #17635
                  Olly
                  Admin & Mod

                    So they are loading their own(old) jquery alongside the WP jquery in no conflict mode.
                    Though in principle that’s ok i guess, in my book that’s still a ridiculously stupid idea.

                    In any event, I just downloaded and installed their blank/default theme and the text shows up just fine, so I can only guess it’s some customisation or some other plugins that cause the issue,

                    So I would suggest to do the following to narrow it down.
                    a) disable all other plugins and see if it works then and re-enable one by one to see which one causes the problem
                    b) try a default theme (2016 for example) and see if it works there – maybe there are some customisations in the theme somewhere…

                    #17636
                    Olly
                    Admin & Mod

                      after a bit more digging:
                      the problem is , that something in your setup/theme/plugins is blocking the script that comes with the plugin
                      wppizza-preorder/js/scripts.cacheon.js from loading

                      #17637
                      Olly
                      Admin & Mod

                        enable debug. perhaps it will tell you something
                        https://www.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/

                        #17647
                        deluxpizza
                        Participant

                          So they are loading their own(old) jquery alongside the WP jquery in no conflict mode.
                          Though in principle that’s ok i guess, in my book that’s still a ridiculously stupid idea.

                          This is exactly what I thought. I am an old animator and graphic artist and in the process of learning WordPress, deluxpizza being my first big project. I don’t understand why they would use an older jquery when the latest is in WordPress already, go figure. I think I better start soon redesigning the entire site with a normal, default theme. Paying my dues.

                          Did a) and b) – no change

                          enabelt debug and got the following:

                          [26-Apr-2016 13:54:53 UTC] PHP Warning: ksort() expects parameter 1 to be array, null given in /home/deluxpi1/public_html/wp-content/plugins/wppizza-add-ingredients/ajax/get-json.php on line 2557

                          #17649
                          Olly
                          Admin & Mod

                            >re debug warning:
                            that’s inconsequential (though I will address that when i get the chance)

                            >re a)/b) not making any difference:
                            if you want , you could install duplicator on your site (https://wordpress.org/plugins/duplicator/) and allow me to download your install to my local server here and investigate without having to touch your site.
                            maybe i can find out what’s going on

                            #17652
                            deluxpizza
                            Participant
                              This reply has been marked as private.
                              #17656
                              Olly
                              Admin & Mod
                                This reply has been marked as private.
                                #17659
                                Olly
                                Admin & Mod

                                  can you please increase the WP memory limit on that site.
                                  creating a duplicator package times out all the time and i suspect it is because of this

                                  #17661
                                  Olly
                                  Admin & Mod

                                    i also get this message:
                                    “This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.”

                                    can you please talk to whoever is responsible to increase this please.
                                    thanks

                                    #17670
                                    Olly
                                    Admin & Mod

                                      forget the last two posts . i have a local copy now.
                                      let me see what i’ll find…
                                      for the moment there’s nothing for you to do until i get back to you..

                                      #17671
                                      deluxpizza
                                      Participant

                                        Sorry, had to leave for 2 hours.

                                        Will wait to hear from you.

                                        Was just looking at my wp-config.php file and it does not contain a line with something like this: define(‘WP_MEMORY_LIMIT’, ’96M’); – guess I would have to ask my provider to increase both, memory and Connection Timeout

                                        #17672
                                        Olly
                                        Admin & Mod

                                          ok, the solution is simple.
                                          in wppizza->preorder the very first option “enable/disable:” must be checked.
                                          the german translation is wrong there and should be the opposite (i.e unchecked to disable the plugin in various places, checked to make it do it’s things)

                                          PS: I am not even sure anymore where that translation came from…

                                          #17673
                                          deluxpizza
                                          Participant

                                            Who would have thought ….

                                            I am going back to the English WP, don’t know why I started using German in the first place.

                                            Thank you very much and best regards

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