Thank you page

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  • #15166
    mps1
    Participant

      Today I tried placing an order in a customer site and when I placed an order I did not get the Thank You Page showing the order details. I just had the loading bar spinning forever.

      I did receive the confirmation email and the store received the order with no issues. This happened using the Stripe Gateway. I didn’t see any errors in the logs. Any idea as to why it might’ve happened?

      Thanks!

      #15167
      Olly
      Admin & Mod

        sounds like javascript errors

        #15168
        mps1
        Participant

          Just did a test order and everything worked fine. No errors popped up in the console. Nothing has changed since the first order. I’ll keep an eye on it just in case.

          Thanks!

          #15169
          Olly
          Admin & Mod

            perhaps some server unresponsiveness…who knows

            #15170
            mps1
            Participant

              Most likely

              #15191
              mps1
              Participant

                The issue happened again. I found this in the console this time.

              Viewing 6 posts - 1 through 6 (of 6 total)
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