Weird behavior

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  • #14835
    mps1
    Participant

      I recently moved my installation to a new vps. Starting on Saturday afternoon this behavior started out of nowhere and it does not seem to go away. Prior to that everything was working fine. Nothing new was added or removed. It works randomly. I cannot pin point what’s causing it or able to replicate it. Sometimes I’ll visit the website in the AM and it won’t work, then I will go back in the afternoon and it’s working by itself.

      See these vid to see it in action.

      Here are two websites. Once is a clone of the other. In one everything works fine, in the other I can’t add anything to the cart, and when trying to add ingredients the price changes to 0.00.
      Both running the same exact plugins. Even the theme.
      https://db.tt/EgR9LZhP

      Here’s another one where the same website. It works on the computer browser, but it doesn’t on the tablet browser.
      https://db.tt/IvtuKe7Y

      #14840
      mps1
      Participant

        Trying to edit the OP, but it won’t let me so I’ll add this bit more of info.

        The second video shows the same website that wasn’t working in the first video working fine about an hour later after I recorded the first video.

        #14865
        Olly
        Admin & Mod

          sounds very much like a session issue.
          i.e your sessions are not working / setup.

          obviously, if one site is a clone of the other, it’s your server setup that’s the difference

          #14867
          mps1
          Participant

            What can I do to fix the issue?
            I’m on a VPS now and can make the necessary needed changes

            Thanks

            #14868
            Olly
            Admin & Mod
              #14870
              mps1
              Participant

                I see. That’s exactly the issue.
                Does it have to be an existing folder or can I create one specifically for this?

                Thanks Olly

                #14875
                mps1
                Participant
                  This reply has been marked as private.
                  #14879
                  Olly
                  Admin & Mod

                    this really is a server setup issue and depends on how that server is setup/configured.
                    you will have to speak to your host and/or server admin about this as i know nothing about your setup

                    #14882
                    mps1
                    Participant

                      Will do

                      Thanks

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