403 error via Stripe (or any payment gateway)

WPPizza – A Restaurant Plugin for WordPress Support Add-Ons Gateways Stripe 403 error via Stripe (or any payment gateway)

Viewing 8 posts - 21 through 28 (of 28 total)
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  • #53312
    Olly
    Admin & Mod

    perhaps you can also ask your host if there is *any* kind of serverside caching going on

    #53313
    Walter Oberhummer
    Participant
    This reply has been marked as private.
    #53314
    Walter Oberhummer
    Participant
    This reply has been marked as private.
    #53315
    Olly
    Admin & Mod

    >I did some digging in the backend…and in a sub-sub menu found an error log for the hoster…probably is not caching but rather some security protocol that they have running, no?

    and there is your problem.
    i.e it’s ‘mod_sec’ (mod security) throwing a false positive , only your host will be able to fix this (having had a bit of a rummage through some sites , and seeing the id being “33340156” (according to your logs), there might be a way to bypass things for this particular mod sec rule (htaccess or some other way)
    but that’s really something you have to take up with your host

    PS: and before you come back to me telling me that your host says “it’s insecure so we will not do anything about this”
    ask them why the *same* script works the next time round when you increase/decrease the quantity after you’ve deleted an item
    (not to mention it’s working just fine for thousands of users and i have mod_sec too installed here without any such issues)

    #53316
    Walter Oberhummer
    Participant

    Well, if the hoster comes back saying “its insecure” I will just leave their service, and thats that…looks like their Atomiccorp Plugin is a “fancy-pantsy-all-can-do” plugin, and I can simply then host somewhere else! (new hoster btw, never had that problem with anyone else)

    In any case: thanks again so much for your personal support here!! REALLY OUTSTANDING!! And maybe this thread can also help others, in case they have a too “tight” configured hoster 🙂

    (PS: I will ping back here once I have a feedback/solution)

    #53317
    Olly
    Admin & Mod

    happy to have gotten to the root cause of this finally and having it here on the forum is most certainly a good place to perhaps help others
    (or even if it’s just for myself at some point to look up again)

    most of the time, hosters/host support are quite helpful though with these sort of things
    (I don’t want to – yet – randomly accuse people here 🙂 )

    #53318
    Olly
    Admin & Mod

    >In any case: thanks again so much for your personal support here!!
    you’re welcome

    #53357
    Walter Oberhummer
    Participant

    Hoster now switched off firewall and error is gone – lets get ready to sell some pizza!! 😀

Viewing 8 posts - 21 through 28 (of 28 total)
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