Add ingredients extension popup not closing.

WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Add ingredients extension popup not closing.

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  • 9 October, 2015 at 12:23 pm #13089
    maherali
    Participant

      Hi Olly.

      As you know I use your add ingredients extensions like many do as a meal deal thing. Ever since I ran some updates (not sure which I left them for a while) the add ingredients extension doesn’t seem to close. It adds the items to the cart but you then have to refresh the page to close the popup. Do you know what could be causing this problem?

      Thank you.

      9 October, 2015 at 12:24 pm #13090
      maherali
      Participant
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        9 October, 2015 at 2:35 pm #13091
        Olly
        Admin & Mod

          something is forever re-opening the popup (thickbox) in a loop.
          for texting, can you please turn off all other plugins (other than wppizza and wppizza add ingredients) and use a default theme (2015 or whatever you have there that comes with wordpess) and see if the issue persists ?

          if it behaves like that , please turn on other plugins one by one, see which one is causing it and get back to me

          thanks

          9 October, 2015 at 3:15 pm #13092
          Olly
          Admin & Mod

            not sure if that is the full story / problem, but using delivery by postcode popup AND add ingredients extension together causes an issue here too.

            let me fix this particular possibility here first, then update (i’ll let you know) and check again so we can eliminate at least this one issue

            9 October, 2015 at 3:25 pm #13093
            maherali
            Participant

              Ok Olly i’ll leave it in your capable hands from now on – It maybe due to the update to do with force choice on postcode?

              I have disabled popup for add ingredients at the moment as we will be open soon so want the order system to be usable.

              9 October, 2015 at 3:44 pm #13095
              Olly
              Admin & Mod

                try updating delivery by postcode plugin to v3.8.1
                at least one issue i could see has been fixed there.
                whether this was your issue in particular i do not know.(as the looping of opening the thickbox is not something i can see here)

                anyway, update the plugin and let me know if that helps (and also if it does not )

                10 October, 2015 at 4:53 pm #13099
                maherali
                Participant

                  That fixed the issue thank you Olly.

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