after paypal redirection

Viewing 20 posts - 1 through 20 (of 35 total)
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  • #11934
    bruno
    Participant

    After the order is placed and payment is made, after paypal redirection user is taken to the orders page and in this page there is just

    “error [PP-1102]: Sorry, this order does not exist !”

    #11937
    Olly
    Admin & Mod

    link please as well as paypal and wppizza version
    do you have debug enabled in wordpress ?
    do you have logging enabled in paypal plugin ?
    anything in the logs/ directory debug.log ?

    #11939
    bruno
    Participant

    Link : http://www.ilpastaro.de/shop2
    WPPizza: Version 2.15.0.5
    Gateway: Version 3.0.1
    Wp debug: enabled
    logging Paypal : enabled

    #11944
    Olly
    Admin & Mod

    anything in the paypal logs directory ?

    i cannot see anything particularly wrong in the debug.log that could cause this

    any chance of getting that shop opened again for a few minutes so i can see things ?
    it’s closed ta the moment…failing that, drop me a quick line tomorrow when you are open again.

    #11945
    Olly
    Admin & Mod

    PS: you might want to delete that debug.log . it will get regenerated with new stuff, but you really do not need megabytes of this stuff here.
    i would also suggest – when we are done here – you turn debug off again (unless you like your server being filled with junk)…

    anyway, that’s just by the by

    #11949
    bruno
    Participant

    Hi Olly
    Shop Open
    Debug log delete

    #11950
    Olly
    Admin & Mod

    thanks, i’ll see what I can find
    will get back to you in a few minutes

    #11951
    Olly
    Admin & Mod

    are you sure it says :

    “error [PP-1102]: Sorry, this order does not exist !”

    and not either (note the different numbers !)

    “error [PP-1103]: Sorry, this order does not exist !”
    or
    “error [PP-1102]: Sorry, this order has already been processed or does not exist !”

    your version isn’t really possible

    if it’s pp-1102 etc etc, is there anything in th epaypal logs/directory ? (assuming you turned on logging in the paypal settings in wppizza->gateways….

    #11952
    bruno
    Participant

    “error [PP-1102]: Sorry, this order has already been processed or does not exist

    I sent an email with log paypal

    #11953
    Olly
    Admin & Mod

    if there are logs in the logs/directory of the paypal plugin, zip em up please and send them to dev[at]wp-pizza.com

    #11954
    bruno
    Participant

    Ok done

    #11955
    Olly
    Admin & Mod

    got them. thanks
    looks all good though

    can i have admin access again please ? (previous login does not seem to work anymore)

    #11956
    Olly
    Admin & Mod

    you can post access details here, just make sure you select “set as private reply”

    #11957
    bruno
    Participant

    Ok send

    #11958
    bruno
    Participant
    This reply has been marked as private.
    #11959
    Olly
    Admin & Mod
    This reply has been marked as private.
    #11960
    Olly
    Admin & Mod
    This reply has been marked as private.
    #11961
    bruno
    Participant
    This reply has been marked as private.
    #11962
    Olly
    Admin & Mod
    This reply has been marked as private.
    #11963
    Olly
    Admin & Mod

    actually, forget that ftp stuff for the moment, i believe i might know where the problem is.
    is this a multisite setuo ?

Viewing 20 posts - 1 through 20 (of 35 total)
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