- 29 November, 2021 at 1:50 pm #58086rolandvbalenParticipant
We love the cros sells plugin! We like to suggest two different options to make this plugin for us more useful.
1. Hide items that are out of stock
We use the stock plugin, sometimes the cross sell plugin only shows items on the order page that are out of stock
2. Set one or multiple categories
We like to only show products in the cross sell field that are in one or more categories. Like drink en desserts.
With kind regards,
Roland van Balen9 December, 2021 at 3:02 pm #58169OllyAdmin & Mod
Re 1: I’ll see what I can do there as – of course – that’s not very useful if that happens. I just don’t know yet if it’s something i need to add to the stockmanagemnt plugin or the xsells plugin.
Re 2: Sorry, but I don’t think this will be implemented. The plugin automatically shows what (other) people ordered previously with what the current user has in the cart changing this to restrict to only choose from some categories would kind of defeat the purpose of the plugin.
Be aware too that for logged in users the plugin also prioritises to what that user has bought before (as many people will quite often order the same thing ) so restricting to certain categories will mess this up somewhat10 December, 2021 at 9:25 am #58189rolandvbalenParticipant
Thank you for answering my questions.
Re 1: I understand
Re 2: I understand it from a tactical perspective. But I want to give an example from the consumer experience; I want to eat with 2 people and I order on the product page 2 pizza’s. When I go to checkout it not very plausible to cross-sell an other pizza (only confusing). But its more plausible to select on the checkout page a dessert, a side dish or drink.
Thank you for your time,
With kind regards,
Roland van Balen20 December, 2021 at 10:58 am #58330OllyAdmin & Mod
>When I go to checkout it not very plausible to cross-sell an other pizza
and if the majority of customers do/did not actually buy another pizza but a dessert or drink than that is exactly what will be displayed
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