WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Order emails arrive after 2 hours
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- 21 February, 2022 at 1:35 pm #58972
Hello Olly,
I have the following problem since 3 days. With every order that a customer makes, I only get the confirmation by email after 1 or 2 hours.
This is a big problem for me because I use these emails to print the order.
My WordPress debug function shows no errors in the Wp-Pizza area. No changes or updates have been made in the last few days.Do you have an idea what it could be?
Thanks and best regards21 February, 2022 at 6:53 pm #58974you need to speak to whoever administers your email server
it is their responsibility to deliver emails in a timely manner.
this has nothing to do with wppizza or indeed anything the plugin (i.e: I) could do anything about21 February, 2022 at 8:14 pm #58975ok. But the other e-mails arrive normally and immediately. only the emails from the plugin take a long time 🙁
22 February, 2022 at 7:30 pm #58977again, you need to speak to your mail administrator, the plugin has no influence over this .
it simply sends an email (programmatically) and the mail server has to deal with it.
at that point it is completely the mail servers responsibility to do whatever it is it needs to or wants to do .there might be all sorts of things that will influence the delivery (mail headers, spam settings, server setup in general etc etc ) but all of that is completely out of the plugin’s hands
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