Order for the next day open

WPPizza – A Restaurant Plugin for WordPress Support Add-Ons Extensions Preorder Support Order for the next day open

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #55600
    johanfmp
    Participant

    Olly,

    I have some problem setting te right combination of options with preorder.

    The shop is set to be open until 18h and the last order is accepted 30min before closing. We don’t use time-slots but use whole day setting with order 1 day in advance. The situation we want is that clients have to order today before 17u30 (18h – 30min) to pickup the order tomorrow. So orders after 17h30 are no longer possible for tomorrow but will be forced for the next day we’re open after tomorrow.

    The problem is that when a client wants to order today and choose to pick it up tomorrow the current time is added with 24h (?). This way during the orders today at a certain time the clients aren’t able anymore to select the next day as the order date. They get the message that it’s to late to place an order for tomorrow even if it’s still not 17h30.

    Is there a way to set this up correctly? Or is this not possible?

    Kind regards,

    Johan

    #55655
    Olly
    Admin & Mod

    can i see a screenshot of
    – the setting in the plugin (wppizza->preorder)
    – your main opening times (wppizza->openingtimes)
    alongside the version of the preorder plugin you hare using ?

    thanks

    #55862
    johanfmp
    Participant
    This reply has been marked as private.
    #55885
    Olly
    Admin & Mod

    your screenshot is a 404 ?!

    #55898
    johanfmp
    Participant
    This reply has been marked as private.
    #55983
    johanfmp
    Participant
    This reply has been marked as private.
    #55985
    Olly
    Admin & Mod

    thanks for all the info. one more question though please.
    what day of the week do you have “Week Starts On” set to in your general wordpress setting (wp-admin/options-general.php) ?

    #55986
    Olly
    Admin & Mod

    when you say
    “…it states sunday as 0 and in pre-order sunday is 7…”
    where exactly are you seeing this sunday == 7 please ?
    there is nothing in the php of the preorder plugin – not that I’m aware of anyway – that makes any reference to any specific weekday

    #55994
    Olly
    Admin & Mod

    one more thing (though unlikely to make any difference really, just mentioning it )
    your closing times from monday tuesday and thursdays under “Closed” in your “wppizza -> openingtimes” settings are completely unnecessary. you have already set those days as closed in the regular opening tims

    #55995
    johanfmp
    Participant
    This reply has been marked as private.
    #55996
    Olly
    Admin & Mod

    ok, thanks for all the info. i can actually reproduce this now here – that’s a good thing – when i use your settings
    just need to find out what causes the issue. probably related to only using whole days as noone else has reported this issue, but my guess would also be that most shops will have some sort of timeintervalls
    anyway, we’ll see. cannot give you any ETA though at the moment as to when this will be fixed, as I do not know yet what the issue is, but will keep you posted

    #56023
    johanfmp
    Participant

    Olly, now it’s the same problem everyday. Thuesday we’re closed and after 10h in the morning it’s no longer possible to place an order for wednesday (we are open then). Normally it should be possible to place an order today for wednesday until 17h30 according the settings.

    #56024
    Olly
    Admin & Mod

    >Olly, now it’s the same problem everyday
    that actually makes more sense . as you know – as a temporary workaround at least – you could set the “Timeslot expiration” to zero . as you are only doing full days it makes virtually no difference , unless someone stays on your orderpage for a full day before actually ordering the chances of that are quite small i would think.
    yes, i need to fix this and will do so. i also know *where* the issue is, but i want to be sure as much as i can be that the update for this would not break things elsewhere for people that have other settings….

    (in the next few days i would think i should have this done though in any event)

    #56025
    johanfmp
    Participant

    Olly,
    That’s great to hear that you have found the problem.
    Only one remark “Timeslot expiration” is set to “0” and customers who order after 10h and want to order today (Tuesday) for wednesday can’t place an order. They can order for friday (thursday the shop is closed) as the next available order date.
    The strangest thing that bothers me is why after 10h? We use UTC+2h time zone, so now UTC time is 18-05-2021 16:50:06. Local time is 18-05-2021 18:50:06. Can this also have an impact on things?

    #56026
    Olly
    Admin & Mod

    yup, timezone settings most certainly have an impact too , but it’s not the underlying problem here as it happens

    #56132
    johanfmp
    Participant

    Olly, the new update works fine. Still no complaints…
    Thx very much!

    #56138
    Olly
    Admin & Mod

    glad to hear it . thanks

    (but of course let me know if you get issues)

Viewing 17 posts - 1 through 17 (of 17 total)
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