{order_ready_time}

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  • #38038
    hukyo
    Participant

    Hi Olly,
    I have a problem with the CNR + PREORDER plugins. In short:
    1) Suppose it’s 12:30 PM
    2) The “Order notification: Pickup time” text box is set to 10 min like shown in https://www.soledipizza.it/wp-content/uploads/2018/06/CNR.jpg
    3) A customer orders me something for 14:00 PM
    4) I get the new order
    5) I immediately set the status of the order to “Acknowledged”
    6) The notification text message is sent with the field {order_ready_time} that show “Your order will be ready at 12:40 PM”. Only 10 min plus the current time.

    But he had asked the order will be ready for 14:00 PM not at 12:40 PM

    What can be done to solve the problem?

    Thank you in advance.
    Lucio

    #38042
    Olly
    Admin & Mod

    give me a little bit to try to reproduce this
    i’ll get back to you
    It might be some additional filter that’s needed or some change of filter priorities or ignoring the parameters when ththe preorder is active/used in an order or something else . don’t know yet

    #38061
    Olly
    Admin & Mod

    could you send me a direct email to dev[at]wp-pizza.com please as I would like to ask you for a favour (or more accurately ask for some feedback) before releasing an update of the preorder plugin “into the wild” so to speak

    this would be much appreciated, thank you

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