Paypal orders: No Delivery Address in printer/emails and Order History

WPPizza – A Restaurant Plugin for WordPress Support Add-Ons Gateways Paypal Standard Paypal orders: No Delivery Address in printer/emails and Order History

Viewing 20 posts - 1 through 20 (of 27 total)
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  • #49548
    Cihan Aydin
    Participant

      Hi,

      we have a little problem with the delivery address (city respectively zip/postcode) when customers pay with paypal.

      There are two other threads in this forum but I think in our case it’s a different problem.

      When customers choose cash payment, everything works fine.
      But with paypal the city/zip/postcode is not shown in order history, the printed bon/sheet and emails. But when I look into the template preview of the print settings the full address is shown.

      “PayPal Checkout instead of the standard redirect” is not activated.

      Also delivery time (preorder) was missing but I think I solved this with updating all plugins.

      Your help is much appreciated. Thank you!
      Kind regards

      #49549
      Cihan Aydin
      Participant
        This reply has been marked as private.
        #49554
        Olly
        Admin & Mod

          without a link at least , i cannot really comment I’m afraid

          #49555
          Cihan Aydin
          Participant
            This reply has been marked as private.
            #49562
            Olly
            Admin & Mod

              your version of the postcode plugin is still 4.0.23 (April 2019) so first of all i would suggest updating it to the latest version (currently 4.0.28 / April 2020)

              #49589
              Cihan Aydin
              Participant

                Ok, I just updated the plugin (thanks for your note) and checked all settings after updating. Then I started a test order via Paypal.
                (You can see the test order in our history, 1. Jun 2020 15:03.)

                Now I can confirm that the delivery time is shown correctly, but the city still is missing in order history, printer and email(s).

                When I deactivated the postcode plugin a few weeks ago and used a simple dropdown on the order form, the city was shown correctly in the order history (just for information).

                #49605
                Olly
                Admin & Mod

                  this is most likely a priority / race-condition issue
                  i’ll try to reproduce this here somehow first of all -and will get back to you when i can have something sensible to say about this
                  at the moment – as you might guess – this works just fine here in any scenario

                  #49606
                  Olly
                  Admin & Mod

                    let me ask you this:
                    in your email templates here
                    [your-domain]/wp-admin/edit.php?post_type=wppizza&page=templates
                    you have not actually enabled the post/zipccode output anyway (in your case named as “Ort/Stadt”)
                    did you just recently disable that ?
                    This must be enabled to show up in emails to the shop and in the order history

                    #49608
                    Cihan Aydin
                    Participant

                      you have not actually enabled the post/zipccode output anyway (in your case named as “Ort/Stadt”)
                      did you just recently disable that ?

                      We have two options here – the field for the zip/postcode plugin – and an extra order form field (just a simple select field for testing without the zip code plugin). But I recently activated both for testing purposes (it makes no difference).

                      #49609
                      Olly
                      Admin & Mod

                        >and an extra order form field (just a simple select field for testing without the zip code plugin).
                        sure , you can do that , but this will not make any difference to the post/zipcode plugin field being displayed really – it’s just another formfield like name, email etc etc

                        thing is, i cannot see any of your postcode plugin settings and/or what exactly is enabled and how (if at all)
                        maybe you can post a screenshot of the settings

                        #49610
                        Olly
                        Admin & Mod
                          This reply has been marked as private.
                          #49611
                          Cihan Aydin
                          Participant
                            This reply has been marked as private.
                            #49612
                            Olly
                            Admin & Mod
                              This reply has been marked as private.
                              #49614
                              Cihan Aydin
                              Participant
                                This reply has been marked as private.
                                #49616
                                Olly
                                Admin & Mod
                                  This reply has been marked as private.
                                  #49618
                                  Olly
                                  Admin & Mod
                                    This reply has been marked as private.
                                    #49620
                                    Cihan Aydin
                                    Participant
                                      This reply has been marked as private.
                                      #49637
                                      Olly
                                      Admin & Mod
                                        This reply has been marked as private.
                                        #49838
                                        Cihan Aydin
                                        Participant
                                          This reply has been marked as private.
                                          #49874
                                          Olly
                                          Admin & Mod
                                            This reply has been marked as private.
                                          Viewing 20 posts - 1 through 20 (of 27 total)
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