WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Paypal problemUrgent Issue with PayPal Payment – Version 5.1.2s
- AuthorPosts
- 22 April, 2025 at 4:27 pm #70577
Hello Oly,
I’ve encountered an issue that a customer reported to me over the phone:
The customer placed an order and paid via PayPal. The order was successfully received in our system and processed, but the payment never arrived in our PayPal account.
The same person tried to place another order, and we contacted PayPal support. However, they informed us that there is no transaction number associated with the payment.
PayPal support advised us to check our PayPal plugin.
Has this issue occurred before, or could this possibly be a security vulnerability in version 5.1.2?I kindly ask for your urgent assistance.
Thank you in advance!
23 April, 2025 at 10:41 am #70592Without a Url I cannot say anything other than
– have you enabled debug and looked at the debug.log ? (https://docs.wp-pizza.com/troubleshooting/) Anything in there ?
– that paypal version (5.1.2) is now 5 years out of date24 April, 2025 at 2:02 pm #70606Hello Olly,
thanks for the feedback. I will activate the debugging feature now. The url is https://www.farmburger.de/24 April, 2025 at 3:14 pm #70608> I will activate the debugging feature now.
What’s as important (probably even more so) is that you update your site.
From what I can see, your plugins and theme are on average about 5 years out of date.
(Even the wordpress version running on that site is quite outdated – v6.5.5, current one being 6.8). - AuthorPosts
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