Pre order – more info please

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  • #48458
    jordangerrard
    Participant

    Hi, i’ve seen the pre order functionality you now have. If I set the opening times from 5pm till 7pm for example would the pre order slots only show between those times?

    Also can card payment be made even with pre order?

    Also is it possible to set the Minimum days in advance per day for example Thursday Friday Saturday would need to be ordered 1 day in advance however I’d like sundays to be ordered from Wednesday through to Sunday

    My takeaway runs a collection service only of Takeaway food
    Thursday, Friday, Saturdays 5pm till 7pm
    and Traditional Sunday Roasts 12 noon till 3pm

    I don’t want to buy it and then realise it can’t do what I need.

    #48460
    Olly
    Admin & Mod

    >I don’t want to buy it and then realise it can’t do what I need.
    I completely understand and applaud you for asking the question first.
    I’ll get back to you soon with a few “known issues” (i’ll need to write now actually so people understand the possible limitations) and have a think if your scenario would actually be “doable”

    just give me a bit of time

    thanks

    #48526
    Olly
    Admin & Mod

    >would the pre order slots only show between those times?
    depends on the settings. you can choose to only allow preorders when you are actually open
    or show the timeslots available during your opening hours a customer can choose from when you are closed

    >Also can card payment be made even with pre order?
    yes (note: if using paypal, it should not be enabled in “checkout” mode, but as the default “normal” re-direct. Although it will work, if you want to set a maximum number of orders per timeslot , it will not be as reliable in checking whether a timeslot is still available due to the way paypal implements the “checkout” procedure displaying their own paymnt buttons in an iframe)

    >Also is it possible to set the Minimum days in advance per day
    No, sorry. Minimum orders in advance is only a global setting, so you can set those number of days generally , but it cannot be different for each day

    If you have any other questions, let me know

    thanks

    #48527
    jordangerrard
    Participant

    So in regards to the times if say the opening times are 5pm – 7pm customers would still be able to choose a time slot at 7.15 pm for example?

    #48531
    Olly
    Admin & Mod

    no
    if you are open between 5 and 7 the only timeslots available are between 5 and 7
    if you are closed at any given time the timeslots available will still only be the ones between 5 and 7

    in essence, the customer can order outside of your opening hours (unless specifically disabled) for a timeslot *during* your opening hours

    #48866
    jordangerrard
    Participant
    This reply has been marked as private.
    #48869
    Olly
    Admin & Mod

    for the time being , the only way to do that would be to do a “dummy” order by yourself for that timeslot so it’ll be taken away from the available ones
    (I don’t understand why that question is marked as private ?)

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