"Send order" button is no longer working

WPPizza – A Restaurant Plugin for WordPress › Support › General Support › "Send order" button is no longer working

Viewing 5 posts - 1 through 5 (of 5 total)
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  • 25 October, 2018 at 6:16 pm #39689
    aikona
    Participant

      Hello i have Version 3.7.

      Since yesterday, the order does not continue, if you click on the button “Bestellung abschicken”. The order will be sent to us by e-mail, but the customer does not know if he has ordered or not. He does not receive an e-mail. We have not changed anything on the site this week and have no idea where the problem is. I hope you can help us quickly 😉

      the shop is: https://pizza-bella-mare.ch/

      Regards
      Patrick

      25 October, 2018 at 7:15 pm #39690
      Olly
      Admin & Mod

        you have enabled debug in the smtp settings
        it clearly says there:

        This must be OFF on production servers. Development/Testing only. (Will output full smtp connection log in your browsers console)

        25 October, 2018 at 7:18 pm #39691
        Olly
        Admin & Mod

          PS: please do not send the same question 2x.
          it confuses the issue and will not get you support more quickly (in fact, it’s more likely to be the opposite)

          25 October, 2018 at 8:36 pm #39692
          aikona
          Participant

            Hi Olly

            Thanks a lot, and sorry for the double request. i have two websites, and both have since yesterday this problem. So tell me, How is it possible that the same mistake is made on both websites? And I’m 100% sure that neither I nor anyone else has made any changes. However, the two websites are on the same server. Is it possible that it has been changed by any updates from the server?
            thanks!
            patrick

            25 October, 2018 at 10:23 pm #39693
            Olly
            Admin & Mod

              >Is it possible that it has been changed by any updates from the server?
              sure it’s possible. depends entirely on what kind of updates/scripts etc were run

              However, what isn’t possible is that the plugin itself – given that it was not updated for weeks and you are saying this happened yesterday – suddenly decided to change it’s own settings to that effect arbitrarily

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