Stripe: Pass Customer Info

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  • #49676
    Todd
    Participant

      Can I get the Stripe gateway to pass customer information to Stripe for the description?

      Currently, the descriptions all look something like this: “pi_8uhkgTKGfjhkkg68gjjp” but I’d like to see it something like Customer name or customer email?

      Or is there a better way to audit orders in WP Pizza against Stripe account?

      Thank you.

      #49710
      Olly
      Admin & Mod

        sounds to me like you have perhaps not enabled any “Customer name fields” in the stripe gateway settings ?!

        #49711
        Todd
        Participant

          I do have both name and email checked. Maybe I’ve done something else wrong?

          #49712
          Olly
          Admin & Mod

            what is the payment method you are using where you experience this
            Stripe ? one of the other ones ? redirect ? inline credit card fields ?
            as you did not provide a url i cannot guess (though my previous reply was exactly that 🙂

            #49713
            Todd
            Participant
              This reply has been marked as private.
              #49792
              Olly
              Admin & Mod

                FYI: i haven’t forgotten, just trying to figure out something else – though unrelated – that might be helpful to some
                I would think an update will be available to the stripe plugin in the next couple of days that will add the email address as description there (as you mentioned)

                PS: if you use the stripe redirect option it will always also add the email automatically in the “customer” column btw, but of course this is irrelevant if you use inline payments. just thought i’d mention this here in case others come across this thread.

                #49799
                Todd
                Participant

                  Great, thanks for the update. You do such a great job staying on top of things. I’ll look for the update in the coming days. And yes, we’re using inline payments.

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