wrong time slots showing?

Viewing 20 posts - 1 through 20 (of 26 total)
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  • #7347
    Regine Endres
    Participant

      Hi Olly,

      I just noted, that the time slots are wrong displayed. It is around 16:30pm, the WordPress settings says the same (around 5 minutes less), but the time slots showing start with 12:15pm instead of showing just the last time slot before closing with 16:45pm.

      [broken image redacted by admin]

      Any idea what is wrong?

      Thanks

      Regine

      #7348
      Regine Endres
      Participant
        This reply has been marked as private.
        #7354
        Olly
        Admin & Mod

          >working now on this site

          what do you mean by that ? is it working now ?

          #7366
          Regine Endres
          Participant

            sorry, meant, that I have switched to a different website, was working before on the site
            new.elmexicano.net.au/joondalup/

            no, picker is not correctly working, it showed all day today’s date with time slots from 12.15pm onwards, even so it was already 6pm.

            It has now switched to tomorrow.

            Thanks
            Regine

            #7372
            Olly
            Admin & Mod

              sounds like wrong timezone settings perhaps ? (general ->settings)

              #7449
              Regine Endres
              Participant

                Hi Olly

                The image is showing the time zone I have set in Wordpess with 16:25, but the date and time picker still allowed to pick a time from 12:15 onwards on the same date (you may have to enlarge the image for better view).

                Does it have to do with the server that is running wordpress? I noted, that my files are listed with 8 hours behind my time on the server when I view via FTP.

                Thanks

                Regine

                #7457
                Olly
                Admin & Mod

                  i would suggest you get your server working first…….

                  #7466
                  Regine Endres
                  Participant

                    Sorry, was working when I wrote the posts. Unplanned crash. It’s working again

                    #7468
                    Olly
                    Admin & Mod

                      try to set your timezones by city , rather than utc+something (which i have seen causing issues, depending on other plugins)

                      #7476
                      Regine Endres
                      Participant

                        Hi Olly,

                        I just tried that and also some other time zones, but it seems, that nothing at all changes, no matter what time zone I am choosing.
                        Ie right now it is almost 7:30pm and the restaurant is closed, but it still allows me to order for today from 11.15 onwards.

                        Please can you have another look.

                        Thanks

                        Regine

                        #7477
                        Olly
                        Admin & Mod

                          which site are we talking about ?
                          if its this
                          new.elmexicano.net.au/joondalup/

                          i need proper access (i only see about 10% of stuff in the backend)

                          #7478
                          Regine Endres
                          Participant
                            This reply has been marked as private.
                            #7484
                            Olly
                            Admin & Mod

                              >you got administrator rights on this site
                              only up to a point…doesn’t matter though for the moment

                              a couple of things:

                              a) i have turned the caching option off under wppizza->preorder : options , which seems to sort this out. I will have to look as to why the caching timing might be wrong
                              it’s using wordpress transients, so it might also have to do with server settings…don’t know yet.

                              in any case, are you sure your server/php.ini is setup for the right timezone ?

                              from what you said elsewhere , i hazard a guess it hasnt been set and is just using utc+0/GMT
                              you might want to look into that …

                              b) – might also cause the issue, but am not going to dig through that code:
                              the ThreeWP Activity Monitor plugin you are using:
                              Requires: 3.3 or higher
                              Compatible up to: 3.4.2
                              Last Updated: 2014-5-20
                              This plugin is obsolete!
                              ……….

                              #7486
                              Olly
                              Admin & Mod

                                having a bit of a dig through the transients api, it might be the case that i have to change/add a couple of lines for a multisite setup …

                                will up date the plugin in the next couple of days

                                it appears that the above is nonsense , and the way it’s used is actually correct (as it should not be set sitewide).
                                still though, will doublecheck what happens using your timezone settings

                                #7487
                                Olly
                                Admin & Mod

                                  it *appears* that transient timeout is based on server settings and not wordpress timezone settings. I cannot be 100% sure yet, but as an educated guess, I wonder if your server/php.ini settings are set to the wrong timezone (as mentioned previously) and the transients (read cache) does therefore not expire when it should.

                                  please check if your php.ini settings are correct and change them to the appropriate value.
                                  if they need changing, do so , restart the server and enable caching again in the preorder plugin and check if this now works correctly

                                  thanks

                                  PS: *might* also have been caused by that outdated plugin you are using btw. (don’t know though)

                                  #7488
                                  Regine Endres
                                  Participant

                                    Hi Olly,

                                    Thanks, I will get my hosting company to check. I have no idea how to access this file.

                                    I delete the plugin, it’s not really needed as you said.

                                    It seems to work right now, but I think you mentioned you changed the caching settings.

                                    Will let you know once I have got an update from my hosting company.

                                    Thanks heaps for all your help.

                                    Kind regards

                                    Regine

                                    #7513
                                    Regine Endres
                                    Participant

                                      Hi Olly,

                                      Just had my hosting company confirming that the timezone on the server and the php.ini file is set correct.

                                      Maybe a Multisite issue?

                                      Anyway, it is working now with the caching off.

                                      Thanks

                                      Kind regards

                                      Regine

                                      #7811
                                      Olly
                                      Admin & Mod

                                        >Just had my hosting company confirming that the timezone on the server and the php.ini file is set correct.

                                        i know this is not the newest topic, but as you just sent me (elsewhere) the login details i had a quick look there regarding the timzone.

                                        in short: your hosting company is lying (what else is new).
                                        there is no timezone set which will explain all of the above

                                        #7834
                                        Regine Endres
                                        Participant

                                          Hi Olly,

                                          Please can you tell me where you seeing this in WordPress?

                                          Thanks
                                          Kind regards

                                          Regine

                                          #7838
                                          Olly
                                          Admin & Mod

                                            wppizza->tools->system settings

                                            correction : wppizza->tools->system info

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