Olly

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  • in reply to: PayPal error #71306
    Olly
    Admin & Mod

      PS: your siteground generated combined js throws continuous errors as soon as anything gets amended on the order page
      I would advise you to disable any kind of caching, minifications and those sorts of thing to start off with and see what happens then.

      in reply to: PayPal error #71305
      Olly
      Admin & Mod

        there’s also a lot of stuff does does not work because of the way things are minified / combined
        i cannot know what exactly is causing what, but I would start by disabling any kind of caching plugins you have running
        (three also seems to be a siteground caching thing going on of some sort)

        In short though,
        – what does your debug.log say
        – can you reproduce the problem consistently
        – if so, do you have the same problem if you disable *all* non-wppizza plugins and use a default theme
        (in other words see : https://docs.wp-pizza.com/troubleshooting/ )

        in reply to: PayPal error #71301
        Olly
        Admin & Mod

          so what does your debug.log say on that site ?

          in reply to: Post Code and WinOrder – missing options / values #71298
          Olly
          Admin & Mod

            I cannot answer that as I know nothing about winorder
            All I do know is that options needs to be indexed

            in reply to: Post Code and WinOrder – missing options / values #71296
            Olly
            Admin & Mod

              >Could this caused it?
              that’s the wrong way to look at it as it happens.

              Your change of postcodes actually fixed the error of the way the json is generated
              (without actual access to your setup it’s admittedly just an educated guess though but I’m 99% sure)

              >Hmmm the Jason file could be Created by the Winorder WPpizza Plugin.
              That’s very much likely and the problem is that it’s wrong the way it is generated and not accounting for / ignoring indexes

              >So the WInOrder Ssupport says it must be something server side
              If my suspicions are correct than “Yes” in so far that it’s server side, but it’s still their issue

              In other words. Your update /change of the postcodes fixed the symptoms but not the cause and it will happen again unless the json generated accounts for indexes correctly

              in reply to: Correct IPN URL and Plugin Options #71294
              Olly
              Admin & Mod

                FYI: I’ve tidied up the docs somewhat now (and added/amended some things in the plugin)
                PayPal Docs
                Hopefully this will make things clearer now.

                The troubleshooting doc is still a big mess with all these things added over the years and I need to get to that at some point. However, I would hope the main docs will require less troubleshooting afterwards in the first place (unless paypal messes things up their end – wouldn’t be the first time) . We live in hope ….

                in reply to: Post Code and WinOrder – missing options / values #71293
                Olly
                Admin & Mod

                  and – out of curiosity – did the available options change ? (i.e the list of postcodes selectable )

                  in reply to: Post Code and WinOrder – missing options / values #71292
                  Olly
                  Admin & Mod

                    ok, that clears that up.
                    than the question is, what generates that json (I am quite sure it’s not wppizza though I could perhaps be wrong) ?

                    in reply to: Post Code and WinOrder – missing options / values #71290
                    Olly
                    Admin & Mod

                      furthermore , your first json has “value”: “5”,
                      not only is there generally no corresponding index in options , there is also no corresponding option with an index of 5 in your second json data (but that could be because it’s from a different system /site . I cannot know)

                      in other words, the ‘value’ must be present in the ‘options'(index)

                      in reply to: Post Code and WinOrder – missing options / values #71289
                      Olly
                      Admin & Mod

                        First of all, I know nothing about winorder other than that it exists .
                        That aside (for the moment anyway)
                        – what is generating that json ? Where does it come from ?
                        – are both examples you are giving above from the same url with the same software rnning (wppizza plugin versions , wordpress, php etc) and were generated around the same time (as in : within a week of each other or so) ?

                        >I think it is a sort of “caching problem”
                        I very much doubt that

                        The problem is (most likely) that your first example does not have the options indexed properly but again that depends on what is producing it / where that json data comes from

                        in reply to: Correct IPN URL and Plugin Options #71222
                        Olly
                        Admin & Mod

                          the 405 is fine here – it’s just old documentation that has been amended over the years as paypal changed their integrations.
                          Note to self: I need to update this sooner rather than later to avoid further confusions

                          (the 405 relates to the fact nothing is being posted to this url when you go there directly in your browser, whereas an ipn response will – and must have – post data)

                          I’ll see if I can make this more elegant too if one simply wants to see if this script is working without actually sending any data.

                          At the end of the day what really counts is this:
                          Set the mode in the paypal plugin to test and make a test. if it works it’s all good , if not check the debug.log
                          If it works in test , it will work in live (as it’s the same) provided you are using the right credentials – i.e email address and/or REST credentials

                          in reply to: PayPal error #71218
                          Olly
                          Admin & Mod

                            the debug.log you attached above is referring to a website where it’s all still as it was and you WILL have problems there

                            your ‘carrello’ , ‘/il-mio-account/carrello/’ urls may well be working but I cannot know as there’s no domain mentioned related to those in this thread.

                            in reply to: Correct IPN URL and Plugin Options #71215
                            Olly
                            Admin & Mod

                              >…. what happened to these
                              They are not needed as now globally implemented for all gateways and basically automatic

                              in reply to: Correct IPN URL and Plugin Options #71214
                              Olly
                              Admin & Mod

                                Any references to ‘…../plugins/wppizza-gateway-paypal//ipn/ipn.php …’ in the plugin – if using v5.4 – are old and wrong and I’ll need to take them out to avoid confusion (the double backslash would not have caused any issues either way and is just a typo). Sorry about that.

                                For v5.4 + The correct webhook url is

                                http[s]://[your-domain]/?wppizza-listener=paypalipn (note the ‘ipn’ at the end)

                                (NOT http://xxxxxxxxx.de/kassel-nord/?wppizza-listener=paypal)

                                Depending on your exact settings, you may not even have to set that in your paypal account , but it’ll be safer to do this anyway

                                Hope that helps

                                in reply to: PayPal error #71210
                                Olly
                                Admin & Mod

                                  A few observations.
                                  a) the debug log you sent me has none of these warnings you are referring to above in it
                                  b) it does however have several hundred entries per day of PHP Warning: session_start(): Cannot start session when headers already sent in . PLease refer to https://docs.wp-pizza.com/troubleshooting/?section=headers-already-sent.
                                  That said, I also believe this is more of the symptom than the cause
                                  c) when trying to to verify the order at paypal, paypal respondes with a 403 error – i.e access forbidden (again, I think this is also only a symptom , not the cause)

                                  What is definitely a problem – which may or may not be the root cause for everything but certainly one of it – is that you are caching you order page. Or more accurately, you are putting the checkout (widget) onto your article pages which are cached.
                                  You must not cache any pages that have the checkout ‘widget’ on them or take steps to work around this (see also https://docs.wp-pizza.com/getting-started/?section=setup)
                                  This is definitely something that needs fixing first. Once you have done that, see if you still have issues and report back

                                  in reply to: PayPal error #71209
                                  Olly
                                  Admin & Mod

                                    Sorry, didnt see the link to the debug amongst all of this
                                    will have a look

                                    in reply to: PayPal error #71208
                                    Olly
                                    Admin & Mod

                                      most (if not all) of these are symptoms not the cause.
                                      if “ordervars” does not exist there is something severely wrong elsewhere
                                      so , yet again, I need the (full) debug log
                                      Your “suggested fix” would cause more harm than good

                                      in reply to: PayPal error #71204
                                      Olly
                                      Admin & Mod

                                        > I’ll share the log file with you.
                                        I haven’t received anything ?!

                                        >I haven’t made any changes
                                        But your host may have .For example update php versions – though that should be a good thing – or some firewall updates or what not. I cannot guess of course. But let’s start with the debug.log

                                        in reply to: PayPal error #71190
                                        Olly
                                        Admin & Mod

                                          > for the past 5 days with several customers
                                          As nothing has changed for month in the wppizza plugin and indeed the paypal one, the first question really would be what it is that changed your end about 5 days ago ?

                                          that aside, have you enabled debug (https://docs.wp-pizza.com/troubleshooting/) and checked your debug.log ?

                                          Are all of your other plugins/themes up to date ?

                                          in reply to: Thx and some request #71014
                                          Olly
                                          Admin & Mod

                                            Hi

                                            a couple of things

                                            First of all, your request isn’t anything that anyone has ever requested so it’s not something I would typically do unless the request comes multiple times (see also https://docs.wp-pizza.com/faqs/?section=customisation )

                                            That said, I was kind of intrigued as to whether this would be easily achievable – purely out of curiosity.
                                            As it turns out, it’s not actually that simple, but as I was already going down that road I ended up adding it anyway as mentioned in the changelogs .
                                            See:
                                            https://www.wp-pizza.com/downloads/wppizza-preorder/ in this case
                                            – or generally any plugin updates notifications in your WP dashoboad for a given plugin.

                                            As I cannot really provide individual notifications as to what things have changed where,
                                            changelogs will always be the best place to look for what has happened if updates are available for a given plugin .

                                            Thank you

                                          Viewing 20 posts - 1 through 20 (of 4,451 total)