Thanks for the reply. I had not posted a link as we needed to change back to Stripe for sales today. I will leave the store open all night here https://calderwoodcafe.co.uk/order/ add a few cans of coke and try and checkout. The console says

0
:
{field: ‘cardNumber’, message: ‘Credit card number is not valid’, type: ‘VALIDATION_ERROR’}
1
:
{field: ‘cvv’, message: ‘CVV is not valid’, type: ‘VALIDATION_ERROR’}
2
:
{field: ‘expirationDate’, message: ‘Expiration date is not valid’, type: ‘VALIDATION_ERROR’}
length
:
3
[[Prototype]]
:
Array(0)

I have manually typed the card in and the CVV is verified by the little popup, I have tried other cards with the same issue, the cards are valid. I’ll enable debug and check the logs also.

Under OAuth in the square dev dashboard there is a Production Application secret key but there is nowhere to enter this on the wppizza square gateway settings (unless I am missing it)

“Before your application can access a Square merchant’s data, the merchant needs to give your application permission. The Square API uses the OAuth 2.0 protocol for this purpose. The secret key identifies your application to Square”

Thanks Ollie

Sorry for all the messages. I have removed the tips box from the order form and it is back to giving the same error as before. When active, even adding zero to the tips seems to then be removed and the card will not process. I have managed to get a sale through to the order history section in the back end and the money into my Square account but I can’t force everyone to put a tip in to make it work obviously! At least we are narrowing it down

Thanks

Thanks for the reply. I agree that fake card numbers, CVV etc are definitely being recognised and validated.

I have updated wppizza, the other plugins showing needing an update all return a “update failed, plugin is at latest version despite still showing “update”. I’ll google that issue with word press.

In test mode the result is the same (won’t work) unless I put a value in the tips box and it works fine. In production mode, entering any value in the tips box above zero works fine, the payment goes through exactly as it should. We have processed £500,000 in last 2 yrs with the Stripe plugin with no problems.

My workaround to get a value into the tips is the change the tips in order settings to percentage rather than the default and that way a few pence is in that box and the sale goes though perfectly, it works until I can find out what is going on with the tips (or get another gateway).

Thanks

I don’t have access to file manager on the updraft clone system, there is no cpanel type access, just the website I think.