Closed in-between times don’t work.

WPPizza – A Restaurant Plugin for WordPress Support General Support Closed in-between times don’t work.

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  • #61875
    Umut
    Participant

      Dear Olly,

      I have encountered an interesting problem that I couldn’t solve on my own. Since you are the one who programmed the WP-Pizza plugin, I believe you can solve it faster. That’s why I’m reaching out to you.

      Problem: The shop is functioning well according to the standard opening times, and during closed hours, the message “We are currently closed. However, you can place a pre-order.” is displayed in the shopping cart. When customers place a pre-order, they can select a suitable date and time for it.

      However, if the business is closed during specific hours within the day, for example:
      Mon – Thu: from 11:15 to 13:30 and 17:00 to 22:30

      In this case, we store the standard opening times as 11:15 and 22:30, and set the closed times as 13:30 and 17:00.

      The shop doesn’t recognize the closed times between 13:30 and 17:00 and remains open for functions during that period.

      How can I solve this problem?

      [server details redacted as not necessary in this case – thanks though]

      Best regards,
      Umut
      Closed Times

      #61881
      Olly
      Admin & Mod

        I had a play with some things here and it seems the pre-order does not take the closing times into account
        (I’m reasonable certain it did do that in the past but somewhat got lost in an update)
        I’ll fix that asap

        thanks for letting me know

        Oliver

        #61903
        Umut
        Participant

          Dear Olly,

          I installed updates today that were released by you. However, the issue is still present. The updates did not resolve the problem. Several of my customers have been affected because I had enabled automatic updates for WP Pizza and its related plugins.

          I kindly request a prompt solution.

          Best regards,

          #61904
          Olly
          Admin & Mod

            works all fine here.
            got a link to your site and a “walkthrough” so to speak that let’s me reproduce the issue ?

            #61906
            Umut
            Participant

              Dear Olly,

              A few days ago, I sent you the link to https://test.umut.ch and the login credentials for WordPress. If you still have the login details, you can explore and observe the Closed Times on your own. Otherwise, I can resend you the login information.

              Best regards,
              Umut

              #61907
              Olly
              Admin & Mod
                This reply has been marked as private.
                #61908
                Olly
                Admin & Mod
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                  #61909
                  Umut
                  Participant
                    This reply has been marked as private.
                    #61910
                    Olly
                    Admin & Mod
                      This reply has been marked as private.
                      #61911
                      Umut
                      Participant
                        This reply has been marked as private.
                        #61912
                        Olly
                        Admin & Mod
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                          #61914
                          Umut
                          Participant
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                            #61915
                            Olly
                            Admin & Mod
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                              #61916
                              Olly
                              Admin & Mod
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                                #61917
                                Olly
                                Admin & Mod
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                                  #61918
                                  Umut
                                  Participant
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                                    #61919
                                    Umut
                                    Participant
                                      This reply has been marked as private.
                                      #61920
                                      Olly
                                      Admin & Mod
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                                        #61921
                                        Olly
                                        Admin & Mod
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                                          #61922
                                          Umut
                                          Participant
                                            This reply has been marked as private.
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