Payeezy Gateway Issue

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  • #15505
    Alejandro Luna
    Participant

      Hello Olly,

      I have added the Payeezy Gateway and currently trying to test it in Demo mode. The payment shows up as accepted in the Payment Page Management on the Payeezy terminal however right after submitting the order I am redirected back to the site but all I get is a message on the screen telling me “Processing: Please wait a few seconds” and the page keeps reloading every 2-3 seconds to the same message. The link that it’s redirecting me to looks like this
      http://luigispizzasandiego.com/orders/?wpptxpayeezy=a88f52a1af788591f9f85df03f1b8a6f0167a721de18458807a1dd4967c2eabc

      Do you have any idea what might be causing it not to display the receipt?

      Here is an image of the screen:
      https://www.dropbox.com/s/4jhzghns4hziori/please-wait.jpg

      Thank you

      #15506
      Olly
      Admin & Mod

        did you set the Silent url ?
        see setup here
        https://www.wp-pizza.com/downloads/wppizza-payeezy-gateway/

        if so, enable logging (if you have not done so yet) in the gateway settings and check if there are any logs in the logs/ directory of the plugin (after logging is enabled of course and you have done a test order)

        #15507
        Alejandro Luna
        Participant

          Hello Olly,

          Thank for getting back. I did set the Silent url but now see that they have to approve the link, up to 24 hours. Maybe that’s the reason it’s not displaying the receipt. Turned on logging just in case.

          Thanks, will keep you posted.

          #15508
          Olly
          Admin & Mod

            >Maybe that’s the reason

            might well be

            #15526
            Alejandro Luna
            Participant

              For anyone reading this thread, indeed, that’s all that it was. The link needs to be approved by payeezy before you can view your receipt when the transaction is made and it redirects you back to your site.

              All good, thanks Olly! 🙂

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