paypal gateway issue

WPPizza – A Restaurant Plugin for WordPress › Support › General Support › paypal gateway issue

Viewing 7 posts - 1 through 7 (of 7 total)
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  • 18 September, 2015 at 6:21 pm #12438
    Sharanddep Brar
    Participant

      I am having 3 queries regarding wppizza plugins.
      1. I have purchased wppizza standard paypal plugin.When we have any sandbox transaction then it is working fine testing data stored in database.we receives the emails also.but when i put this plugin on live then order does not saved in database and we ae not able to receive any email.
      2. I have customized the wppizza plugin to such a great extend that now i am not able to update it and when i installed this wppizza standard paypal plugin. It is asking for updating the wppizza plugin.Is there any solution so that we can integrate them both properly. Earlier e purchased the wppizza stripe plugin and it was working fine.
      3. We customized the plugin so that we an add shipping services in it. We preferred paypal standard plugin so that we can generate shipping label easily at our paypal account. but i am not able to customize the api so that i am able to send the customer’s selected service and customers shipping information at payapl account.If you are able to advice me something on it then i will be thankful to you.

      We are using wppizza plugin’s version:2.11.1
      Stripe version used earlier:1.0
      Latest wppizza paypal plugin

      We are using wppizza add ingredients plugin also having version:4.5

      Its little bit urgent as site is already live.I will be waiting for your reply.

      Thanks

      Thanks

      18 September, 2015 at 6:26 pm #12441
      Olly
      Admin & Mod

        >2. I have customized the wppizza plugin to such a great extend that now i am not able to update it and when i installed this wppizza standard paypal plugin. It is asking for updating the wppizza plugin.Is there any solution so that we can integrate them both properly

        yeah, don’t edit the core files but use filters and action hooks.
        i have no problems with people editing things to their liking, but that will inevitably lead to not being able to update things.

        sorry, but if you choose to do that , you are on your own. i cannot possibly support or debug your custom modifications.
        (never mind that if you don’t know what you have done yourself, how possibly could I ?)

        that said, if you enable paypal logging , it might tell you what the issue is in the logfiles and if it works in your sandbox environment, the chances are there is something wrong in the variables (emails perhaps) you have set for your live account

        30 September, 2015 at 3:57 pm #12901
        Sharanddep Brar
        Participant

          Thanks for providing your input.However we manage to fix the issue temporarily.

          I have an issue in wppizza gateway standard plugin used for paypal.

          According to the support posts i found that if transactions are not stored in the logs folder then it means that its not configured properly.

          But on my website, sandbox transactions are stored in logs but not the live transactions.

          Through reviewing files/inspect i came to know my live transactions are executed until its header location is redirecting to paypal website after that once the transaction is completed, its response does not get executed in ipn.php.

          Can you please advice us something on it.

          Thanks

          https://wordpress.org/plugins/wppizza/

          30 September, 2015 at 4:05 pm #12902
          Sharanddep Brar
          Participant

            Thanks for providing your input. However, I managed to fix the issue temporarily.

            I have another issue where I need your valuable inputs. I have used wp-pizza gateway standard plugin with PayPal.

            According to the support posts, I understand that if any transactions that are not stored in the logs folder then it means that its not configured properly. Here on my website, sandbox transactions are stored in logs but not the live transactions. Please advice.

            By reviewing files/inspect i came to know that my live transactions are executed until its header location is redirecting to PayPal website after that once the transaction is completed, its response does not get executed in ipn.php.

            Can you please advice us something on it.

            Thanks

            https://wordpress.org/plugins/wppizza/

            30 September, 2015 at 4:13 pm #12903
            Olly
            Admin & Mod

              are there any error logs (assuming you turned on logging) ?

              30 September, 2015 at 4:19 pm #12904
              Sharanddep Brar
              Participant

                Thanks for your quick response. No errors. Yes logging is turned ON. The logs are working for sandbox i mean when set on test mode. Thanks.

                30 September, 2015 at 4:40 pm #12905
                Olly
                Admin & Mod

                  then your ipn is not setup correctly in your live paypal account.
                  the plugin behaves no different between sandbox and live (except of course that it uses your sandbox/live email respectively)

                  check your history in the paypal account and see what it says and where to or if ipn’s were even sent

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