Paypal Stuck on processing

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  • #35784
    stig2
    Participant
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      #35792
      Olly
      Admin & Mod

        ll i can say is this
        i am running an old v2 version (latest of the v2x branch) here locally with WP 5(alpha) without any issues other than perhaps a few inconsequential php notices (couple of which are php 7 related )

        all plugins are backwards compatible unless specifically marked as v3 only (that’s a few recent gateway additions and the “pickup prices” plugin) provided of course they are the latest versions
        so if it’s something that worked in v2, and has been updated to the latest version it will continue to work with v2

        of course, i cannot speak for other plugins or themes and – in any case – making a backup is never a bad idea

        also kind of depends how many versions you are jumping . i.e if you update wordpress from version 3.7 to 4.9 you are more likely to have issues then if you just update from 4.8 to 4.9.4
        etc etc

        #35793
        Olly
        Admin & Mod

          have you checked the server access logs ?
          is there any access there to /ipn/ipn.php (other than the direct access I or you might have tried when diagnosing what the issue is) ?
          if not , then paypal gets blocked server end. perhaps mod_sec installed without telling you ? some firewall rule added ?
          if this all worked for over a year as you say , then the last 2 sound like good contenders….
          (though typically, if that is the case paypal will not say “sent” but “retrying” or “failed” or similar)

          #35794
          Olly
          Admin & Mod

            also – just in case – makes sure http/https and http://www./non-www. in the paypal ipn configuration matches what your server domain actually is (seen this before too)

            #35795
            Olly
            Admin & Mod

              and lastly – for now – make sure you enable debug as described earlier and check the debug log when making an order with paypal. if some plugin (wppizza related or not) for one reason or another throws a fatal error for instance, then that needs to be fixed

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