Problem with Internet Explorer 11

WPPizza – A Restaurant Plugin for WordPress Support General Support Problem with Internet Explorer 11

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #9912
    Louis
    Participant

      Hello Team,

      My online shop is not working with IE 11.0.9600.17801, FF and other browsers don’t show any problems.

      I can add menues to the shopping card etc. After entering delivery address, phone, email etc. and press the submit order button, the page with custiomer details (address, email etc) is flushed completely and the same page is displayed again, hence the final order can’t be submitted.

      Any help to troubleshoot this problem is appreciated.

      #9914
      Olly
      Admin & Mod

        a link would help perhaps…….

        #9919
        Louis
        Participant
          #9920
          Olly
          Admin & Mod

            ok,i’ll test a few things.
            ignore any orders from email dev[at]wp-pizza.com

            #9921
            Olly
            Admin & Mod

              my first question is this:

              why does your site seemingly load jquery 1.8 when it should be loading/using 1.11 ?

              http://www.siamthai.ch/wp-includes/js/jquery/jquery.js?ver=1.11.2

              #9922
              Louis
              Participant

                well we had problems with new jquery version. Whenever we update to latest version, we cannot modify the menu sizes. Thats why we still use the old version 1.8

                http://www.siamthai.ch/wp-admin/edit.php?post_type=wppizza&page=wppizza-meal-sizes

                #9923
                Olly
                Admin & Mod

                  sorry, but you cannot do that. you will break things somewhere sooner or later (wppizza or elsewhere).
                  if something doesnt work with the jQuery version comes with wordpress you’ll have to investigate what and why that is.

                  my first port of call would be to disable all plugins and use a default them e(twentytwelve for example) and then see if that issue still exists. if it does not , turn on plugins one by one until it breaks (and or the theme)

                  #9924
                  Olly
                  Admin & Mod

                    PS: your link to the admin doesnt help me without login !
                    if you want to give me login details, post them here and set to private reply

                    #9928
                    Louis
                    Participant
                      This reply has been marked as private.
                      #9929
                      Olly
                      Admin & Mod

                        >Is it possible to send me latest jquery version?

                        huh ?
                        just download wordpress again and copy it from there…

                        #9930
                        Olly
                        Admin & Mod

                          or better still update wordpress entirely (who knows what else has been “fixed” ) so you know you have the right jquery version for the right wordpress version.

                          generally, do not ever overwrite / change corefiles.

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