Proccesing Payment

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #30378
    n4dq4d
    Participant

    Hi Olly,

    I am curretnly getting this error now. It happens after i have paied at epay.dk and redirects me to the page:

    We are proccesing your payment this page will automatically refresh….

    31 aug 2017 19:25
    epaydk – ID:4043
    TXID: -INPROGRESS

    Cash on Demand is working.
    I can see trough the emails from epay that someone has payed. But there is no actually order to be found anywhere.

    #30379
    n4dq4d
    Participant
    This reply has been marked as private.
    #30381
    Olly
    Admin & Mod

    did it work before ? did you change anything ?
    did/can you make sure your referring domain in your epay.dk amount is set to your domain

    essentially you are not receiving notifications from epay.dk at your domain at
    wp-content/plugins/wppizza-gateway-epay.dk/ipn/ipn.php

    can/have you enabled debug ? (http://docs.wp-pizza.com/troubleshooting/)
    anything in your debug.logs ?

    #30384
    n4dq4d
    Participant

    Hi,

    Yes I have been using it since 2-3 years.
    You might remember me under dimdim259.

    I installed a SMTP plugin and after I while at least the cod featur payment received a error saying something went wrong because of spam. I disabled it and at least cod is working but epay won’t. I don’t know if it relates to that plugin.

    Apperantly i had the debug on for quit a while. File is 25 mb. But last entry was a few weeks ago. Nothing from today. I’ll try to look deeper once I get home from the take away.

    #30385
    Olly
    Admin & Mod

    >You might remember me under dimdim259.
    i dont really remember usernames, but there are not that many people using epay.dk so your domain rings a bell somewhat

    needless to say if you havent change anythig, i havent either so i can only assume epay.dk did not send the notifications to your server. maybe check your account settings there and/or have a chat with them

    #30395
    n4dq4d
    Participant

    Ok. Apprentaly i looked the wrong place for the logging.
    Here is a link http://qadar.dk/log.txt
    I added the last couple of days cause the file is like 30mb now. Need to turn logging off…

    1) When i choose to pay trough epay and once i land at the epay page and i decide to press the small X on top right to cancel payment, i am not transfered back to the shop. The progress bar just keeps running. You can see for yourself when you try to ordrer something trough epay.

    On mobile it sort of works but i get to a “sorry, this order can not be found page”..

    2) When i am at epay.dk and look trough my settings there is a option for a callback url. That is empty but i think i remember that there used to be one there.. But i am not sure..

    #30401
    Olly
    Admin & Mod

    smtp plugin and your php notices (though i’ll see if i i can reproduce and eliminate them )
    are most certainly not the issue

    can i have admin access to have a look ?
    (if you post credentials here, make sure you set the reply to be private)

    #30403
    n4dq4d
    Participant
    This reply has been marked as private.
    #30404
    Olly
    Admin & Mod

    thanks, looks all reasonable
    couple of things. can you send me (if there are) any logfiles in wppizza/logs to dev[at]wp-pizza.com

    also, if you have set up a secret key in your epay.dk account, can you enter it in th egateway settings please ? (and if you do not have one set up , perhaps it’s mandatory now within epay.dk, not sure. either way it’s better to do that anyway)

    #30414
    n4dq4d
    Participant
    This reply has been marked as private.
    #30419
    n4dq4d
    Participant

    I have set a md5 key in both epay and Epay GateWay. At least that is working but there is still the error of not receiving the callback from Epay. I have added the full links above. That transaction was made just before the md5 key was used.

    #30420
    Olly
    Admin & Mod

    can you please go to

    https://www.yourdomain.com/wp-admin/edit.php?post_type=wppizza&page=settings

    and enable
    Log failed orders
    as well as
    Errors to admin email

    , do a test order with epay.dk and let me know – if it fails – what email you will have received at the admin email as well as any probably generated logfiles in wppizza/logs

    might give us more of a clue as to where exactly it fails

    thanks

    #30421
    n4dq4d
    Participant
    This reply has been marked as private.
    #30422
    n4dq4d
    Participant
    This reply has been marked as private.
    #30423
    Olly
    Admin & Mod
    This reply has been marked as private.
    #30424
    n4dq4d
    Participant
    This reply has been marked as private.
    #30425
    Olly
    Admin & Mod

    >2am here.
    here too

    #30431
    Olly
    Admin & Mod
    This reply has been marked as private.
    #30432
    n4dq4d
    Participant

    It is working after the update!
    Thank you Olly..

Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Proccesing Payment’ is closed to new replies.