Refresh session?

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  • #14760
    Jason Hall
    Participant

      Hey Olly,
      I installed the plugin and have it just about ready, however, when testing we are finding the site intermitenly stalls and does not send the order after hitting the place order button. The only action that happens is the “place order” button will turn gray but does not move on to the “thank you for placing your order” stage. And logically we are not receiving the confirmation email.

      I am not sure but it could be a session issue, as the customer’s information remains cached after placing a successful order. I tried different browsers and it behaved in the same manner.

      Have you seen this issue and could your provide some guidance?

      Thanks in advance!

      #14763
      Olly
      Admin & Mod

        >I am not sure but it could be a session issue,

        more likely to be a javascript error somewhere.
        if you send me a link to your site i can have a look otherwsie check your console/wp debug logs

        #14764
        Jason Hall
        Participant

          Thanks for the quick reply Olly. Our site is http://www.nypizzaco.net/orders/

          Most of the labels are in Spanish but you should be able to make them out.

          #14765
          Olly
          Admin & Mod

            just did a test there and seems to work fine

            although i find the setup a bit strange having all your items on the orderpage as opposed to having a distinct order page by itself – ( in fact, I am somewhat surprised it even works that way but I’m not complaining if that’s what you want)

            none of your other menu pages work of course, but i guess you know that as there is another plugin running there anyway…just saying

            #14766
            Olly
            Admin & Mod
              This reply has been marked as private.
              #14767
              Jason Hall
              Participant
                This reply has been marked as private.
                #14768
                Olly
                Admin & Mod
                  This reply has been marked as private.
                Viewing 7 posts - 1 through 7 (of 7 total)
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