Stripe Error

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  • #48859
    Olly
    Admin & Mod
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      #48860
      yaykenny
      Participant
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        #48861
        Olly
        Admin & Mod
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          #48862
          yaykenny
          Participant
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            #48863
            Olly
            Admin & Mod
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              #48864
              yaykenny
              Participant
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                #48865
                Olly
                Admin & Mod

                  >It was either 3.12.2 or 3.12.1 at least it narrows it down a bit !
                  close enough. i dont think 3.12.3 could cause this , as there’s nothing in that update i believe that could have anything to do with this , but we’ll see. i’ll check a few things on that front too

                  #48867
                  yaykenny
                  Participant
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                    #48868
                    Olly
                    Admin & Mod

                      >Link to archive file and installer.php
                      that’s a 404 (luckily in this case)
                      make that kind of reply “private” or anyone has access to your whole install !!

                      #48871
                      yaykenny
                      Participant
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                        #48872
                        yaykenny
                        Participant
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                          #48873
                          yaykenny
                          Participant
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                            #48874
                            yaykenny
                            Participant
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                              #48875
                              Olly
                              Admin & Mod
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                                #48876
                                yaykenny
                                Participant
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                                  #48886
                                  Olly
                                  Admin & Mod

                                    in the meantime (FYI):
                                    i can reproduce this here with your cloned site. that’s a good thing.
                                    and it transpires that this is a bug in the main wppizza plugin if only one gateway is enabled which is not a cash on delivery or similar pay in delivery gateway (i’ll spare you the minute details here). i’ll update the plugin accordingly and release an update tomorrow or latest the day after i would think.

                                    will that update fix all issues ? hopefully one would think (certainly fixes things here and i cannot reproduce any errors with that fix applied), but i would suggest – when that update is available and you updated your version – you’ll keep debug enabled for a few days in case there are more as yet unknown issues . it will help track them down more easily if this should be the case

                                    other than that, having looked at some of your settings, though not in minute detail , i would probably also suggest you

                                    – a) set the timezone in WP->settings to an actual place (i.e London/Europe or whatever is appropriate) as opposed to UTC -1 as time offsets change for locations during the course of the year
                                    – b) assuming you are not a charity, look at your tax settings. you are probably not tax exempt (i might be wrong of course) so entering your actual tax rates and then enabling “Prices include Tax” would presumably be a more accurate reflection of prices/tax (wont fix past orders, but going forward is likely to be a good thing to do, especially if using the reports->export ability for tax purposes – if you need to )

                                    just suggestions/observations though. entirely up to you of course how you want to do things exactly

                                    #48887
                                    yaykenny
                                    Participant

                                      Great thanks. We have loads of messages from people unable to order today unfortunately

                                      #48890
                                      yaykenny
                                      Participant

                                        It is strange as I can place orders and some people are getting through with payment but lots arent. You would have thought it wouldn’t work at all for anyone. Going to roll back and see what happens as it has been working great up until the 3.12.3 version, no harm in trying !

                                        #48896
                                        Olly
                                        Admin & Mod

                                          >. We have loads of messages from people unable to order today unfortunately
                                          and what are they saying is the problem they have / error they are getting ?
                                          are they actually messaging you or is it just yoru admin email getting those errors (which are in many cases actually just false positives – which is why you had those error messages even when the sop was closed) ?

                                          >up until the 3.12.3 version, no harm in trying !
                                          true, but i dont think this will make any difference.

                                          #48900
                                          yaykenny
                                          Participant
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                                          Viewing 20 posts - 21 through 40 (of 66 total)
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