WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Stripe Error
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- 13 May, 2020 at 8:34 pm #48859This reply has been marked as private.13 May, 2020 at 8:39 pm #48860This reply has been marked as private.13 May, 2020 at 8:45 pm #48861This reply has been marked as private.13 May, 2020 at 8:46 pm #48862This reply has been marked as private.13 May, 2020 at 8:48 pm #48863This reply has been marked as private.13 May, 2020 at 8:49 pm #48864This reply has been marked as private.13 May, 2020 at 8:52 pm #48865
>It was either 3.12.2 or 3.12.1 at least it narrows it down a bit !
close enough. i dont think 3.12.3 could cause this , as there’s nothing in that update i believe that could have anything to do with this , but we’ll see. i’ll check a few things on that front too13 May, 2020 at 8:55 pm #48867This reply has been marked as private.13 May, 2020 at 8:58 pm #48868>Link to archive file and installer.php
that’s a 404 (luckily in this case)
make that kind of reply “private” or anyone has access to your whole install !!13 May, 2020 at 9:26 pm #48871This reply has been marked as private.13 May, 2020 at 9:28 pm #48872This reply has been marked as private.13 May, 2020 at 9:28 pm #48873This reply has been marked as private.13 May, 2020 at 9:30 pm #48874This reply has been marked as private.13 May, 2020 at 9:51 pm #48875This reply has been marked as private.13 May, 2020 at 9:58 pm #48876This reply has been marked as private.14 May, 2020 at 3:12 am #48886in the meantime (FYI):
i can reproduce this here with your cloned site. that’s a good thing.
and it transpires that this is a bug in the main wppizza plugin if only one gateway is enabled which is not a cash on delivery or similar pay in delivery gateway (i’ll spare you the minute details here). i’ll update the plugin accordingly and release an update tomorrow or latest the day after i would think.will that update fix all issues ? hopefully one would think (certainly fixes things here and i cannot reproduce any errors with that fix applied), but i would suggest – when that update is available and you updated your version – you’ll keep debug enabled for a few days in case there are more as yet unknown issues . it will help track them down more easily if this should be the case
other than that, having looked at some of your settings, though not in minute detail , i would probably also suggest you
– a) set the timezone in WP->settings to an actual place (i.e London/Europe or whatever is appropriate) as opposed to UTC -1 as time offsets change for locations during the course of the year
– b) assuming you are not a charity, look at your tax settings. you are probably not tax exempt (i might be wrong of course) so entering your actual tax rates and then enabling “Prices include Tax” would presumably be a more accurate reflection of prices/tax (wont fix past orders, but going forward is likely to be a good thing to do, especially if using the reports->export ability for tax purposes – if you need to )just suggestions/observations though. entirely up to you of course how you want to do things exactly
14 May, 2020 at 11:39 am #48887Great thanks. We have loads of messages from people unable to order today unfortunately
14 May, 2020 at 11:50 am #48890It is strange as I can place orders and some people are getting through with payment but lots arent. You would have thought it wouldn’t work at all for anyone. Going to roll back and see what happens as it has been working great up until the 3.12.3 version, no harm in trying !
14 May, 2020 at 12:43 pm #48896>. We have loads of messages from people unable to order today unfortunately
and what are they saying is the problem they have / error they are getting ?
are they actually messaging you or is it just yoru admin email getting those errors (which are in many cases actually just false positives – which is why you had those error messages even when the sop was closed) ?>up until the 3.12.3 version, no harm in trying !
true, but i dont think this will make any difference.14 May, 2020 at 12:44 pm #48900This reply has been marked as private. - AuthorPosts
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