Thomas Ulbricht

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  • in reply to: Order Page not updating #47508
    Thomas Ulbricht
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      in reply to: Order Page not updating #47499
      Thomas Ulbricht
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        in reply to: Order Page not updating #47498
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          in reply to: Order Page not updating #47494
          Thomas Ulbricht
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            in reply to: Order Page not updating #47492
            Thomas Ulbricht
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              in reply to: Order Page not updating #47491
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                in reply to: Order Page not updating #47417
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                  in reply to: Order Page not updating #47415
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                    in reply to: Order Page not updating #47413
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                      in reply to: Order Page not updating #47393
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                        in reply to: Order Page not updating #47395
                        Thomas Ulbricht
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                          Hello and thanks for the tipps. I will try all of this tomorrow… Here it is 3:47 at night and THIS is not the time to do it 😉 Will let you know if it worked!
                          Thx again for the quick help!

                          in reply to: Order Page not updating #47392
                          Thomas Ulbricht
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                            in reply to: Order Page not updating #47388
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                              in reply to: Order Page not updating #47389
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                                in reply to: Order Page not updating #47387
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                                  in reply to: Order Page not updating #47386
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                                    in reply to: Order Mail send one hour after Paypal payment #32541
                                    Thomas Ulbricht
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                                      Hello,

                                      the problem still exists. things i did:
                                      – Mail: I checked with our server administrator: No delay in the mail.
                                      – Paypal: i called paypal : no delay or clearance from their side.

                                      Today I had the same problem on 3 orders. Do you have any hint for me what else can I do or check?

                                      (Funny & strange thing: right now I have the same problem with an order on your side: I ordered a new paypal gateway liscense and in my paypal accoutn the order is marked as “payed” and on your site it says “payment status pending”)

                                      Sorry to bother you with this so much but I really don’t know what to do or to resolve the problem.

                                      THX SO MUCH for any help!
                                      Greetings,
                                      THomas

                                      in reply to: Order Mail send one hour after Paypal payment #32244
                                      Thomas Ulbricht
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                                        Hmmm no I think we didn’t understand right.

                                        PayPal does everything ok. The Customer sits at 18:20 in front of the computer and makes the order. He pay via paypal. Payment is made. Paypal sende the Payment confirmation to the seller.

                                        Our System insted does the following:

                                        It send the order mail at 19:26. And the strange thing is: in the order mail it say : Time of order: 18:20 !
                                        But if i look at the order history of wp-pizza it says order time: 19:26. But then why is the correct time of the order noted in the order Mail. That does not make sense to me.

                                        What do i miss ? What do i not understand?

                                        Sorry for not getting it 🙁

                                        in reply to: Order Mail send one hour after Paypal payment #32236
                                        Thomas Ulbricht
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                                          ANd one more Question :

                                          I am using the WP Pizza plugin in the Version : 2.16.11.23
                                          Paypal Gateway Plugin Version : 3.0.5.1

                                          Is it save to use the newest Paypal Gateway Version weith the “old” Wp Pizza Version? I was unsure because of the Major Update Version. Then I will update of course 🙂

                                          in reply to: Blacklist Mail Adresses #29689
                                          Thomas Ulbricht
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                                            Hello Olly and thanks for your help and thoughts.

                                            the first thing i tried was to install aplugin called Ban Hammer (wordpress.org/plugins/ban-hammer/) but it doesn’t work – i still could use an mail i tried to blacklist.

                                            then i thought: Ok IF i MUST use double opt in i will disable all guest checkouts – so that users MUST use a valid mail to get their password. that was the clostest thing for me to assure no fake emails are used. thats why i thought about disableing the guest account.

                                            Maybe it would be helpful if the wp pizza system can provide some sort of blacklist mail thing – because third party plugins don’t seem to work for what i tried – so in that way when you notice that there is a fake mail use you can start blocking this mail in the system.

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