Olly

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  • in reply to: Sales report via email #47945
    Olly
    Admin & Mod

      there isnt reeally an easy way to do that as the reports functions need to run as a wordpress user with “wppizza reports” capabilities

      but i’ll see if i can add a couple of parameters in a few places which would allow you to run some functions manually
      and you allows you to then do with the output whatever it is you need to do

      in reply to: CUSTOMER ADDRESS NOT PASSED USING PAYPAL REST API #47944
      Olly
      Admin & Mod

        >Wasn’t sure where to post this as to be honest
        here is just fine

        >1) It doesn’t always give the customer the option to use guest checkout
        that’s because paypal doesnt always give that option for various reasons
        see here (no need for me to write the same thing)
        https://docs.easydigitaldownloads.com/article/1420-why-doesnt-paypal-guest-checkout-show
        nothing you or i can do here

        >RE 2)
        the REST integration is quite new (wanted to add it first as a basic implementation before going any further)
        also , it is of course quite possibly the case that the delivery address is not the billing address (but of course it also can be )
        i’ll look at either adding a filter again or indeed adding some plugin options to pass email / address etc to paypal (if this is doable in the REST API – it should be, but you never know with paypal… )

        > IPN issues.
        can’t really comment, as i dont know what your issues are

        in reply to: Limited order by time/hour #47675
        Olly
        Admin & Mod
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          in reply to: Limited order by time/hour #47672
          Olly
          Admin & Mod
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            in reply to: Limited order by time/hour #47659
            Olly
            Admin & Mod

              ok, this might not be relevant anymore for you as you might have found a different solution that works for you, but thought I’d post it here regardless

              As it happens, I have been pretty much re-writing the preorder plugin over the last few weeks to address several issues.
              Mainly related to the usage of the plugin in non-english language environments, but also fixing some other edge case bugs I came across while doing so, as well as some slight performance and UI improvements in several places.

              Furthermore, having had many conversations over the years of the existence of this plugin, it transpired that the “ASAP” option of the plugin caused more harm then good, as people (read:customers) selected “asap” (or whatever was set in the localization options of the plugin) when the shop was closed and subsequently phoned the shop complaining that the order – unsurprisingly, as the shop was closed at the time of the order – was not delivered in the next 30 minutes or so.
              (People simply don’t read notices like that)

              Therefore now the plugin forces a selection of an order timeslot when the shop is currently closed and displays the next available – but changeable of course – timeslot when the shop is open to avoid these situations (i.e the ‘asap’ option has been removed – at least for the time being).

              That’s just as a background.

              Due to the current situation regarding lockdowns and whatnot I have had various conversations in the last few days (this thread being one of them of course), which suggests that restaurant/pizzarias et al are quite overwhelmed with orders they are getting and need to somewhat throttle the amount of orders they are accepting.

              So, to cut a long story short, I made this request “jump the queue of things to do” so to speak and have integrated this into the next update of the plugin which I hope to be able to release in the next few days (it will be version v3.0).

              The only thing is – it being a re-write pretty much – that making it available sooner rather than I would ideally like to might result there being a few bugs still (although it has been tested quite a lot by now by myself and others without any adverse effects from what i can tell)

              just thought I’d post this here for anyone who comes across this thread/topic

              in reply to: Preorder and Postcode not transmitted in email #47577
              Olly
              Admin & Mod

                so, just to make sure i’m not missing things, i installed clean/new version of wordpress, wppizza , wppizzza post/zipcode and sofort here on a test server, made a test order and the zip/postcode is shown in the emails as intended…
                do you have any custom filers/actions running on your site ? if so, have you disabled them to see if it solves the issue ?
                (again, I’m just trying to narrow down the issue)

                in reply to: Preorder and Postcode not transmitted in email #47575
                Olly
                Admin & Mod

                  incidentally – while i am at it – i have re-written the preorder plugin entirely (for various reasons)
                  but have not made it available yet, so if you want to have a copy of that – i.e essentially update it before it gets released to – perhaps – at least show the preorder times in your emails in case this update caters for your particular setup too , i’m happy to do so

                  just send me an email (to dev[at]wp-pizza.com) with your license key and i’ll send you that updated version in return
                  maybe that helps somewhere/somewhat

                  in reply to: Preorder and Postcode not transmitted in email #47574
                  Olly
                  Admin & Mod

                    >oh ok, so what u need is basically a complete copy of my website ?
                    ideally i don’t get/need anything from you and you do this yourself as below (DEBUG:) and most certainly the preferred option
                    but if you want me to track down your particular issue in your particular setup , than – obviously – i need whatever you have there . i cannot guess what your setup/plugins etc etc are

                    DEBUG – as always really:
                    have you disabled all other (non-wppizza) plugins, used a default theme and enabled debug ?
                    i.e followed all of this
                    https://docs.wp-pizza.com/troubleshooting/

                    after that
                    if you still get the same issue in that scenario, then you can send me a clone of the site only with wppizza plugins (or whatever else there is ) in effect to slim it down to as far as you can where it still produces the problem you are having and i can have a look

                    believe me, i neither want to nor need to look at other stuff or have any interest in what you are doing in particular – that’s your business. Neither do I have any interest in your userdata or order volumes/users or any of that – if that’s what you are worried about for some reason …

                    All I care about is fixing things for people if they have issues they cannot figure out themselves so i can move on to other things.
                    Furthermore, there is of course always the possibility that i have overlooked things in certain scenarios, so being able to figure out and consider issues that may appear in certain setups will of course allow me to take those things into consideration for the future and all those instances.

                    As I’m sure you are aware , there are tens of thousands of plugins and themes , i cannot possibly test all combinations

                    in reply to: Preorder and Postcode not transmitted in email #47568
                    Olly
                    Admin & Mod

                      >is there any chance i can add a css code somewhere
                      no, because it has zero to do with css . you cannot somehow show something with css that isn’t there in the first place

                      in reply to: Preorder and Postcode not transmitted in email #47556
                      Olly
                      Admin & Mod

                        >do you think this might have an impact on the email sent?
                        no. this is only css for your frontend and has no effect emails/print templates

                        in reply to: Preorder and Postcode not transmitted in email #47553
                        Olly
                        Admin & Mod

                          as you might have guessed, this works here just fine.
                          but maybe you want to create a duplicator package and installer.php using this
                          https://wordpress.org/plugins/duplicator/

                          then put it somewhere where i can download it and i see what i can find if i do this with a clone of your site here

                          in reply to: Preorder and Postcode not transmitted in email #47538
                          Olly
                          Admin & Mod

                            furthermore: whats the version’s of stripe/paypal/sofort you are using ?

                            in reply to: Preorder and Postcode not transmitted in email #47532
                            Olly
                            Admin & Mod

                              just to narrow things down: are you using inline payments or redirect payments in stripe ?

                              in reply to: Preorder and Postcode not transmitted in email #47519
                              Olly
                              Admin & Mod

                                furthermore, which versions of those plugins and the main wppizza one are you using ?

                                in reply to: Preorder and Postcode not transmitted in email #47517
                                Olly
                                Admin & Mod

                                  did you disable
                                  “Apply above position to all print/email templates. Disable to set position/display on a per email/print template basis”
                                  ? (both plugins)

                                  if you did , did you then enable it in the templates ?

                                  in reply to: Order Page not updating #47509
                                  Olly
                                  Admin & Mod
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                                    in reply to: Order Page not updating #47506
                                    Olly
                                    Admin & Mod
                                      This reply has been marked as private.
                                      in reply to: Order Page not updating #47495
                                      Olly
                                      Admin & Mod

                                        >I will let you know!
                                        please do

                                        in reply to: Order Page not updating #47493
                                        Olly
                                        Admin & Mod

                                          i *might* be the case that you simply have some parameters not set /saved (i believe you had some “fatal error- out of memory” messages in your logs)

                                          so i would suggest (short of reinstalling everything of course)
                                          you go through all the wppizza admin pages (sizes, settings, gateways etc etc ) as well as all your wppizza plugin pages (add ingredients-> options, add ingredients-> settings etc, delivery by postcode options/settings etc etc – you get the idea)
                                          and just save them once so we know you have no “missing” parameters in your db

                                          I cannot guarantee this fixes it, but certainly worth to make sure the problem is not there (should only take 5 minutes to do really)

                                          simply ignoring “session_start(): Cannot start session..” is not a good idea . might work seemingly but you will probably end up with issues at some other point
                                          also, fixing this will most likely also fix all other warnings/notices you have there , as they are most likely related

                                          if everything fails, make/send me a duplicator package (put it somewhere i can download it or – if that works for you – simply give me admin access to your site i can do this myself)
                                          (https://wordpress.org/plugins/duplicator/)
                                          and i can install a clone here and see what the outcome is in my scenario

                                          in reply to: Limited order by time/hour #47450
                                          Olly
                                          Admin & Mod

                                            in answer to your questions:
                                            => 1. Set preorder only for the current day (today only). So days in advance = 0 ?
                                            yes, it allows for that

                                            => 2. … set a limit for how many times an inerval can be selected…
                                            No, sorry, it does not allow for that and – as i mentioned – there is no plan in the immediate or medium future to implement this
                                            see next post

                                          Viewing 20 posts - 721 through 740 (of 4,441 total)