Olly

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  • in reply to: stripe payment gateway error #49619
    Olly
    Admin & Mod

      sounds like you have 2 versions of stripe or 2 – or more- different stripe plugins installed somehow ?!?

      Olly
      Admin & Mod
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        Olly
        Admin & Mod
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          in reply to: Date/time picker bug? #49615
          Olly
          Admin & Mod

            looks more like some stylesheets are not loading
            checked your browser console for 404 or 500 errors ?

            Olly
            Admin & Mod
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              Olly
              Admin & Mod
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                Olly
                Admin & Mod

                  >and an extra order form field (just a simple select field for testing without the zip code plugin).
                  sure , you can do that , but this will not make any difference to the post/zipcode plugin field being displayed really – it’s just another formfield like name, email etc etc

                  thing is, i cannot see any of your postcode plugin settings and/or what exactly is enabled and how (if at all)
                  maybe you can post a screenshot of the settings

                  Olly
                  Admin & Mod

                    let me ask you this:
                    in your email templates here
                    [your-domain]/wp-admin/edit.php?post_type=wppizza&page=templates
                    you have not actually enabled the post/zipccode output anyway (in your case named as “Ort/Stadt”)
                    did you just recently disable that ?
                    This must be enabled to show up in emails to the shop and in the order history

                    Olly
                    Admin & Mod

                      this is most likely a priority / race-condition issue
                      i’ll try to reproduce this here somehow first of all -and will get back to you when i can have something sensible to say about this
                      at the moment – as you might guess – this works just fine here in any scenario

                      in reply to: Stripe credit card input fields display #49578
                      Olly
                      Admin & Mod

                        wppizza->localization

                        Olly
                        Admin & Mod

                          your version of the postcode plugin is still 4.0.23 (April 2019) so first of all i would suggest updating it to the latest version (currently 4.0.28 / April 2020)

                          Olly
                          Admin & Mod

                            without a link at least , i cannot really comment I’m afraid

                            Olly
                            Admin & Mod

                              all of what you are saying is correct.
                              the changes are also quite deliberate and furthermore are specifically mentioned in the changelog of the plugin

                              as of v3 of the plugin , you cannot say as “soon as possible” anymore if the shop is *not* open at that specific time
                              so the customer is forced to make a selection when the shop is closed actually closed

                              this is actually a good thing, and based on feedback of this being an issue in the previous version, as people will not expect an order to be delivered in the next 30 minutes (or whatever your normal delivery times are) and then complain to you that they never got their order (which you would not be able to fulfill of course as you were closed at that time)

                              The only scenario now when “as soon as possible” can be applicable – but you’ll have to specifically enable this now in the plugin settings/options- is when your shop is actually open at that time so “asap” can actually be something sensible (like in the next 30 minutes or as soon as you are able to , within reason

                              PS: It was also marked as a major update by virtue of increasing the plugin version from v2.x to v3.x

                              in reply to: Free item with order over a certain amount #49546
                              Olly
                              Admin & Mod

                                not in an automated kind of way , no
                                i.e – to my knowledge at least – there’s no plugin/extension etc available at currently that does this sort of thing

                                in reply to: Gift Cards #49463
                                Olly
                                Admin & Mod

                                  >Would I be able to use this extension to offer gift cards to customers?
                                  No, not really. Sorry.

                                  >Is there a better solution?
                                  To my knowledge at least , no such thing exists as of the date of writing this reply I’m afraid
                                  (unless someone else has developed this , but I’m not aware of this being in existence)

                                  Olly
                                  Admin & Mod
                                    in reply to: Allowed memory size exhauste #49372
                                    Olly
                                    Admin & Mod

                                      As mentioned, this looks like it went wrong when you did the upgrade,
                                      so i would suggest you do that again (with plenty of memory) and check your debug.log to see if there were any fatal errors

                                      if that all goes to plan, you could afterwards make a backup of your wppizza_orders and wppizza_meta tables
                                      and then perhaps delete all the orders in there that are 2 or more years old (are do you really need permanent access to orders from 2 years ago ?)

                                      the memory exhausted error you are experiencing is most likely caused by the dashboard widget and when going to the reports page as both of those need to get information from every completed order to display their (total) values

                                      as mentioned, there maybe a way to somewhat get this memory consumption down a bit – and i’ll look at that in the near future – but for the time being, if you have lots of orders , it will consume quite a bit of memory when generating the reports/dashboard info (though the dashboard info is cached up to a point)

                                      in reply to: PHP Notice #49362
                                      Olly
                                      Admin & Mod

                                        generally , notices are harmless (in most instances)
                                        however, do you still get these once you have cleared your browser cache
                                        and started with an order as new like a customer would (and not after you have been enabling/disabling gateways when you are -technically- in the middle of an order in the frontened ) ?

                                        in reply to: Hold Pre Orders Until Prep Time #49361
                                        Olly
                                        Admin & Mod

                                          >but thought I’d ask!
                                          sure, no harm done
                                          but no, it doesnt do that and there are no plans to implement that from my side

                                          in reply to: Allowed memory size exhauste #49360
                                          Olly
                                          Admin & Mod

                                            >And I found another error on every page:
                                            are you actually outputting your errors/notices on pages instead of just logging ?
                                            i.e do your debug settings look different to this ?

                                            https://docs.wp-pizza.com/troubleshooting/

                                          Viewing 20 posts - 581 through 600 (of 4,436 total)