Olly

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  • in reply to: Address Issue Italy #40006
    Olly
    Admin & Mod

      in essence, regardless of how one does this, an address has to conform to a location google knows about .
      i am aware that in some locations , google has not indexed housenumbers, so a validation will say it’s ambiguous, but there’s nothing i can do about this

      in reply to: Address Issue Italy #40005
      Olly
      Admin & Mod

        sorry, but a correct address has to be entered including housenumber, if it is not entered (or google has no such location in it’s db), then it will rightly say the location is ambiguous

        i can assure you (not in the foreseeable future anyway), it will not change into a three part input, a user has to put in his full address (at least street, number , and in some cases town(depends on various settings)
        if he/she is not specific about a where he/she wants things delivered to , then the plugin should rightly reject the address (as you will have no idea where you are supposed to send things to)

        > in russian,is it possible
        no, sorry

        in reply to: Address Issue Italy #40003
        Olly
        Admin & Mod

          what “all sorts of errors” exactly ?
          and what do i have to do exactly to get those errors ?
          (and a link to your site you are referring to please)

          in reply to: Which Printer? and where to buy #39964
          Olly
          Admin & Mod

            i guess people get the printers from here (at least I know some do )
            https://www.aliexpress.com/wholesale?SearchText=goodcom

            some of the printers (but I do not know if all) DO support an accept/reject function and some will support WiFi as well as SMS (and some only WiFi, you’d have to look at a particular printers specification)

            however, the wppizza plugin itself does not “listen/talkto” – so to speak – to the printer rejecting/accepting/receiving an order.
            That said , I am in the middle of finalizing an addon (tested with the GT6000 as well as the newer GT90, so one would think it would work with other reasonably recent goodcom printers too) that will do that.

            Might be a week or two away though until this plugin will be released, as I need to tidy up a few things still

            hope that helps

            in reply to: Possibility to ban/block/reject orders/customers #39923
            Olly
            Admin & Mod

              just a few things on a sunday night (monday morning actually) and in no particular order

              – I don’t think it’s that easy for the average user to change their IP address (given that most people these days will have a static ip), so there are plenty of security plugin that let you block by IP to start off with

              – >if there would be a mistake in the streets we would call the customer
              and that “fake” customer who you just called – as you cannot know that the phonenumber belongs to the person the order is supposed to be delivered to – can simply say : “that’s all great, please deliver”

              – furthermore, assuming that you will have had some “no pay” issue with certain addresses, one would think you have a list of those somewhere and if it looks suspicious , you simply pick up the phone (but the above still applies somewhat)

              – additionally – as unfortunate as it is – fraud is part of doing business I’m afraid and the police is the right place to really contact in those instances.

              – >we got a small percent of customers who are order some pizza and then refuse to take or pay the order
              again, that’s for law enforcement to deal with. there’s nothing the plugin can do (but as mentioned, if you were to only accept credit cards, that won’t be an issue, though that’s your/your boss’s decision of course)

              – regarding GDPR/Privacy etc : this is pretty much irrelevant here as you are perfectly entitled – in fact, in most cases even required – to collect customer information (called something like “legitimate business interests” ) and the plugin does collect ipaddress, browser parameters etc , regardless (though can be anonymised on request at a later stage)

              anyway, I think that’s it from me on the subject for the time being

              in reply to: PHP 7.2 #39917
              Olly
              Admin & Mod

                these are all COMPLETELY false positives
                as those checks are precisely there to check compatibility

                secondly, you should enable debug (https://docs.wp-pizza.com/troubleshooting/) and check your debug log which will tell you were the actual errors are.
                feel free to report back of course if you find some errors caused by wppizza that stop your site from working and i’d be happy to fix them if needed

                in reply to: Possibility to ban/block/reject orders/customers #39912
                Olly
                Admin & Mod

                  blocking streets , surnames etc etc is i game you cannot win, as i only have to -deliberately – mistype things slightly and your block will not work so you have to forever add things

                  one option is this
                  https://www.wp-pizza.com/downloads/wppizza-confirm-reject-notify/
                  which allows you to reject not-yet-paid orders (among a number of other things like requiring confirmation of a not yet paid order)

                  simplest thing however is to just not accept cash on delivery or similar orders at all and only accept orders that were prepaid (credit card/paypal or whatever)

                  unless people use stolen credit cards (not much you can do about that) it will stop fake orders for good as people have paid up front

                  in reply to: "Send order" button is no longer working #39693
                  Olly
                  Admin & Mod

                    >Is it possible that it has been changed by any updates from the server?
                    sure it’s possible. depends entirely on what kind of updates/scripts etc were run

                    However, what isn’t possible is that the plugin itself – given that it was not updated for weeks and you are saying this happened yesterday – suddenly decided to change it’s own settings to that effect arbitrarily

                    in reply to: "Send order" button is no longer working #39691
                    Olly
                    Admin & Mod

                      PS: please do not send the same question 2x.
                      it confuses the issue and will not get you support more quickly (in fact, it’s more likely to be the opposite)

                      in reply to: "Send order" button is no longer working #39690
                      Olly
                      Admin & Mod

                        you have enabled debug in the smtp settings
                        it clearly says there:

                        This must be OFF on production servers. Development/Testing only. (Will output full smtp connection log in your browsers console)

                        in reply to: Email Signup #39603
                        Olly
                        Admin & Mod

                          Note: as of september 2018 a plugin exists for this sort of thing
                          https://www.wp-pizza.com/downloads/wppizza-mailinglists/

                          Olly
                          Admin & Mod
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                            Olly
                            Admin & Mod
                              This reply has been marked as private.
                              Olly
                              Admin & Mod

                                one more thing :
                                where exactly do you see the 18.90 ?

                                Olly
                                Admin & Mod

                                  sounds like a rounding issue somewhere perhaps ?! (just guessing though)
                                  can you post the whole stripe POST /v1/charges output here (make it a private reply)
                                  maybe we can see something there to start off with

                                  thing is, if 1889 does not match 1890 (presumably the actual order value) it should throw some errors somewhere before it even gets to stripe (i.e the 2 amounts must match EXACTLY)

                                  that’s just off the top off my head at the moment (haven’t come across this before )

                                  furthermore – are you willing and able to get out some info out of the wppizza orders table ? (not everybody knows how to access database table data so am asking first of all)

                                  in reply to: Multi site setup #39543
                                  Olly
                                  Admin & Mod

                                    In answer to your questions:

                                    >re 1)
                                    Generally, coupon codes – assuming we are talking about the coupons/discount plugin – are per site and are not “synchronized” – so to speak – across subsites
                                    So a coupon code of some sort on site A will not be valid on site B (and vice versa). Nor will a code used on site A be marked as already used on site B

                                    > re 2)
                                    Wordpress multisite setups can share all users across all sites (somewhat anyway – i.e there’s only one users table , but there can be restrictions between sites for users. please see the wordpress codex for more info )

                                    > re 3)
                                    by default each (sub) site has its own order history / reports etc (although the master/parent site of a multisite setup can optionally – see wppizza->settings:multisite – display orders and generate reports etc from/including ALL sub-sites if so desired)

                                    > re 4)
                                    wppizza->gateways (for each site) allows you to enable/disable gateways (checkbox wppizza->gateways) as required for each site if enable sitewide.
                                    Alternatively simply dont/do enable the gateway plugin for each site assuming you did not enable the/a gateway plugin sitewide to start off with

                                    generally I would suggest you initially familiarize yourself with a multisite setup though – perhaps installing this sort of thing on a test server somewhere – as I am sure many things will become clearer when you do

                                    in reply to: Coupons and Discounts for a Group of registered users #39509
                                    Olly
                                    Admin & Mod

                                      in theory , one can do all sorts of things.
                                      however, if you are referring to the Coupons/Discounts plugin in particular, then I’m afraid , that’s not implemented there (and there are no plans – at the moment at least – to do so)

                                      in reply to: Help: No "Thank you" page for cash order bing placed #39488
                                      Olly
                                      Admin & Mod

                                        you left the smtp debug settings on in
                                        wppizza->settings->smtp

                                        in reply to: More then one time usable Coupon #39485
                                        Olly
                                        Admin & Mod

                                          I’m afraid there are no “prepaid voucher” or similar options/extensions/plugins available at this time.

                                          At some point in the future, this kind of option/plugin *might* be made available/possible, but as of writing , I cannot tell you when – or even of – this might be implemented.

                                          Sorry

                                          in reply to: Coupons and Discounts – Update v1.4.5 #39484
                                          Olly
                                          Admin & Mod

                                            >Is it possible to “buy one particular item get one of other particular item(s) free/reduced” ?
                                            No, sorry. it does not allow for that (not at the moment anyway)

                                            as it actually says in the description (https://www.wp-pizza.com/downloads/wppizza-coupons-and-discounts/):
                                            It does NOT
                                            enable things like “buy one particular item get one *other* particular item free/reduced”, “buy 2 of this , get one of that”

                                          Viewing 20 posts - 1,041 through 1,060 (of 4,451 total)